Title: Ticket count update
Last modified: August 31, 2016

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# Ticket count update

 *  Resolved [myblogisgreat](https://wordpress.org/support/users/myblogisgreat/)
 * (@myblogisgreat)
 * [10 years, 3 months ago](https://wordpress.org/support/topic/ticket-count-update/)
 * Hi,
    Sorry if some question is irrelevant to the design of the plugin. 🙂 Right
   now, there is one ticket in our test and thus it is being answered, there is 
   a notification in the WordPress menus that there is one ticket. I would think
   that there is one new, un-answered question.
 * Or is it designed to show the number of open tickets, regardless if they are 
   answered or not? (not just new)
 * Here is a quick screen shot:
    [http://screencast.com/t/v2q9lbce](http://screencast.com/t/v2q9lbce)
 * [https://wordpress.org/plugins/catchers-helpdesk/](https://wordpress.org/plugins/catchers-helpdesk/)

Viewing 1 replies (of 1 total)

 *  Plugin Author [mycatchers](https://wordpress.org/support/users/mycatchers/)
 * (@mycatchers)
 * [10 years, 3 months ago](https://wordpress.org/support/topic/ticket-count-update/#post-7154187)
 * Right. This is opened tickets, answered or not.
    Maybe setting for that feature
   would be good idea 🙂

Viewing 1 replies (of 1 total)

The topic ‘Ticket count update’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/catchers-helpdesk_7e858f.svg)
 * [Catchers Helpdesk and Ticket system for Support](https://wordpress.org/plugins/catchers-helpdesk/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/catchers-helpdesk/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/catchers-helpdesk/)
 * [Active Topics](https://wordpress.org/support/plugin/catchers-helpdesk/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/catchers-helpdesk/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/catchers-helpdesk/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [mycatchers](https://wordpress.org/support/users/mycatchers/)
 * Last activity: [10 years, 3 months ago](https://wordpress.org/support/topic/ticket-count-update/#post-7154187)
 * Status: resolved