Ticket Information Email

I’m running into an issue with a new implementation of the Events Calendar Pro + Event Tickets Plus. I know there are limitations with recurring events and tickets plus but I’m hopeful to find a work-around that will satisfied my need.

I have lots of recurring events with ticket purchasing working just fine. My issue is when a purchase is made – I don’t know which event the ticket is purchased for. Specifically the date of the event. I’ve tested purchasing a ticket myself and the purchaser receives an email with the ticket information including the date but the woocommerce admin and the event organizer do not receive the ticket information email. I’ve implemented the “email event organization attendee list” function to my child theme’s function.php file but when testing that, all it does is email a link to the attendee list and the attendees are all part of the parent event and not the associated recurring events the tickets are purchased for. I’m sure this is a symptom of the recurring event issue that tickets plus is not yet built to handle.

All I need is for the event organizer or woocommerce admin email to receive the same email that the customer receives about their ticket information when they make a purchase. This would solve my issue until recurring events were supported with evens tickets plus. Doe anyone know how to accomplish this or do they have another solution to see the date of the event purchased? I’d make these individual events and not recurring but there are hundreds.

Thank you!

The page I need help with: [log in to see the link]