Title: Ticket Plugin Required
Last modified: August 20, 2016

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# Ticket Plugin Required

 *  [VanOfBees](https://wordpress.org/support/users/vanofbees/)
 * (@vanofbees)
 * [13 years, 4 months ago](https://wordpress.org/support/topic/ticket-plugin-required/)
 * I am looking for some advice on a plugin that will help me manage requests for
   work. The solution is for a small charity and needs to be free.
 * I started by looking at Support Ticket plugins but think these may not be a good
   fit for my needs. I think that some form of workflow engine would possibly be
   better and more configurable, can anyone recommend any good ones that would meet
   the following requirements for my system:-
 * 1 Has 3 types of user, ‘Requestor – Person who requests work’, ‘Worker – Person
   who completes work’ and ‘Admin’ (All types of user will be registered in wordpress)
   
   2 Requestor creates a new ‘request’ 3 Admin approves a request 4 Worker selects
   a Request to work on

The topic ‘Ticket Plugin Required’ is closed to new replies.

## Tags

 * [request](https://wordpress.org/support/topic-tag/request/)
 * [tickets](https://wordpress.org/support/topic-tag/tickets/)
 * [work](https://wordpress.org/support/topic-tag/work/)

 * 0 replies
 * 1 participant
 * Last reply from: [VanOfBees](https://wordpress.org/support/users/vanofbees/)
 * Last activity: [13 years, 4 months ago](https://wordpress.org/support/topic/ticket-plugin-required/)
 * Status: not resolved

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