Tidio does not show for logged-out (regular) visitors

  • Resolved Quentinius

    (@shred101)


    2 years ago

    Tidio widget does not show for logged-out (regular) visitors.

    But it shows fine for logged-in admins.

    What’s the issue here please?

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support olektidio

    (@olektidio)

    2 years ago

    Hi there! This is Chris from Tidio Support and I’ll be happy to assist you today 🙂

    Sorry to hear about the trouble.

    Could you please provide the URL of your website, along with the Public Key linked to your Tidio project? It can be found here: https://www.tidio.com/panel/settings/developer. I’ll check it out for you.

    Looking forward to your reply!

Viewing 1 replies (of 1 total)

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