Title: Tidio does not show for logged-out (regular) visitors
Last modified: March 13, 2024

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# Tidio does not show for logged-out (regular) visitors

 *  Resolved [Quentinius](https://wordpress.org/support/users/shred101/)
 * (@shred101)
 * [2 years ago](https://wordpress.org/support/topic/tidio-does-not-show-for-logged-out-regular-visitors/)
 * Tidio widget does not show for logged-out (regular) visitors.
 * But it shows fine for logged-in admins.
 * What’s the issue here please?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ftidio-does-not-show-for-logged-out-regular-visitors%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Support [olektidio](https://wordpress.org/support/users/olektidio/)
 * (@olektidio)
 * [2 years ago](https://wordpress.org/support/topic/tidio-does-not-show-for-logged-out-regular-visitors/#post-17544245)
 * Hi there! This is Chris from Tidio Support and I’ll be happy to assist you today
   🙂
 * Sorry to hear about the trouble.
 * Could you please provide the URL of your website, along with the Public Key linked
   to your Tidio project? It can be found here: [https://www.tidio.com/panel/settings/developer](https://www.tidio.com/panel/settings/developer).
   I’ll check it out for you.
 * Looking forward to your reply!

Viewing 1 replies (of 1 total)

The topic ‘Tidio does not show for logged-out (regular) visitors’ is closed to new
replies.

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 * 1 reply
 * 2 participants
 * Last reply from: [olektidio](https://wordpress.org/support/users/olektidio/)
 * Last activity: [2 years ago](https://wordpress.org/support/topic/tidio-does-not-show-for-logged-out-regular-visitors/#post-17544245)
 * Status: resolved