Title: Timely Support
Last modified: October 11, 2017

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# Timely Support

 *  [mattswan](https://wordpress.org/support/users/mattswan/)
 * (@mattswan)
 * [8 years, 8 months ago](https://wordpress.org/support/topic/timely-support-2/)
 * while I agree that the pricing for the pro versions of this product has spiralled
   quite dramatically in recent times, at least it seems the $$ is being put into
   a responsive support system.

Viewing 1 replies (of 1 total)

 *  [cicistorelocatorplus](https://wordpress.org/support/users/cicistorelocatorpluscom/)
 * (@cicistorelocatorpluscom)
 * [8 years, 8 months ago](https://wordpress.org/support/topic/timely-support-2/#post-9581202)
 * Thank you Matt, your input is appreciated. As a side note, the [Power add-on ](https://wordpress.storelocatorplus.com/product/power/)
   incorporates five previously separate add-ons so the price corresponds to the
   value of those five separate add-ons pricing (from 3 years ago), and is not just
   a replacement for the ProPack add-on which was maintained and supported for many
   years. The recent updates to WP to 4.8.2 required patches and updates to SLP.
   Unfortunately that also effected the Legacy add-ons. They still work with older
   versions of SLP but once WP updated SLP update was required onour end, but not
   required for individual sites to update. We
    -  never
 *  auto update. The Legacy add-ons were combined to be grouped by functionality
   and this minimized the maintenance and footprint of having 18 separate add-ons.
   We appreciate that customers may not need all the functionality of Power. It 
   is much faster when importing, building directories, adding contact fields and
   provides the ability to create SEO Pages and will continue to be supported. The
   developer postponed retiring the Legacy add-ons over the course of two years.
   The legacy add-ons code did not work efficiently nor were they constructed to
   use the “smart options” employed by the current SLP plug-in. The SLP plug-in 
   remains as a free plug-in. Support is also free via the forums and via e-mail.
   We try to respond as quickly as possible as you noted. Thanks for the kudos.

Viewing 1 replies (of 1 total)

The topic ‘Timely Support’ is closed to new replies.

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 * 1 reply
 * 2 participants
 * Last reply from: [cicistorelocatorplus](https://wordpress.org/support/users/cicistorelocatorpluscom/)
 * Last activity: [8 years, 8 months ago](https://wordpress.org/support/topic/timely-support-2/#post-9581202)