Title: Timeout
Last modified: March 25, 2024

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# Timeout

 *  Resolved [rakelbara](https://wordpress.org/support/users/rakelbara/)
 * (@rakelbara)
 * [2 years, 2 months ago](https://wordpress.org/support/topic/timeout-22/)
 * Hi!
   I’ve managed to install the plugin, everything shows correctly, but when 
   I try to click on the upload button nothing happens. The page tries to load something
   and then I get a timeout error. Any idea what could be the problem?Best regardsRakel

Viewing 1 replies (of 1 total)

 *  Plugin Author [David Cavins](https://wordpress.org/support/users/dcavins/)
 * (@dcavins)
 * [2 years, 2 months ago](https://wordpress.org/support/topic/timeout-22/#post-17537899)
 * Can you tell us what version of WP/BP etc you are using? You can easily get all
   the necessary info by visiting WP Admin > Tools > Site Health > Info and clicking“
   copy site info to clipboard” then sending us as much as you’re comfortable sharing.

Viewing 1 replies (of 1 total)

The topic ‘Timeout’ is closed to new replies.

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 * 1 reply
 * 2 participants
 * Last reply from: [David Cavins](https://wordpress.org/support/users/dcavins/)
 * Last activity: [2 years, 2 months ago](https://wordpress.org/support/topic/timeout-22/#post-17537899)
 * Status: resolved