Title: Timeout
Last modified: August 22, 2016

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# Timeout

 *  Resolved [Molndrake](https://wordpress.org/support/users/molndrake/)
 * (@molndrake)
 * [11 years, 5 months ago](https://wordpress.org/support/topic/timeout-4/)
 * Hi,
 * I have installed the plugin and try to delete about 60,000 spam comments, but
   it always times out (which is what WP originally does, too, which is why I installed
   this plugin). Each time, I get rid of 100-200 comments or so. I have tried limiting
   the batch size to 10 using the method in the FAQ, but the result is the same.
   Any idea of what might be wrong? I’m running the latest version of WP and just
   installed the plugin.
 * Best,
 * Olle
 * [https://wordpress.org/plugins/batch-comment-spam-deletion/](https://wordpress.org/plugins/batch-comment-spam-deletion/)

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Contributor [Pippin Williamson](https://wordpress.org/support/users/mordauk/)
 * (@mordauk)
 * [11 years, 5 months ago](https://wordpress.org/support/topic/timeout-4/#post-5547888)
 * When you click on the Empty Spam button, does it take you to the screen that 
   says it is processing?
 *  Thread Starter [Molndrake](https://wordpress.org/support/users/molndrake/)
 * (@molndrake)
 * [11 years, 5 months ago](https://wordpress.org/support/topic/timeout-4/#post-5547938)
 * Yes, I get to a screen which says:
 * Empty Spam
 * The deletion process has started, please be patient. This could take several 
   minutes. You will be automatically redirected when the process is finished.
 * Then I end up on a blank screen after about a minute. During this time, spam 
   comments are removed (I have another window open and refresh the spam count and
   can see the number dropping). If I refresh the blank window, it deletes comments
   for another minute before stopping again. I’ve currently set the window on auto-
   refresh every two minutes, which gets rid of comments at as teady pace, but this
   is of course not ideal!
 * The URL to the blank page is /wp-admin/edit-comments.php?action=pw_bcsd_process&
   step=1&total=&_wpnonce=c78a4fd458, not sure if that means anything to you, though!
 * Best,
 * Olle
 *  Plugin Contributor [Pippin Williamson](https://wordpress.org/support/users/mordauk/)
 * (@mordauk)
 * [11 years, 5 months ago](https://wordpress.org/support/topic/timeout-4/#post-5548016)
 * Hmm.
 * Could you tell me some of the specifications of your hosting account?

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Timeout’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/batch-comment-spam-deletion.svg)
 * [Batch Comment Spam Deletion](https://wordpress.org/plugins/batch-comment-spam-deletion/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/batch-comment-spam-deletion/#faq)
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## Tags

 * [timeout](https://wordpress.org/support/topic-tag/timeout/)

 * 3 replies
 * 2 participants
 * Last reply from: [Pippin Williamson](https://wordpress.org/support/users/mordauk/)
 * Last activity: [11 years, 5 months ago](https://wordpress.org/support/topic/timeout-4/#post-5548016)
 * Status: resolved