Title: Timeout error
Last modified: May 21, 2025

---

# Timeout error

 *  Resolved [Darren Ellis](https://wordpress.org/support/users/dazsmodels/)
 * (@dazsmodels)
 * [1 year ago](https://wordpress.org/support/topic/timeout-error-23/)
 * Unexpected response code: 0. Error: timeout
   Stage: file_system_analysis
 * Is there any advise you can give

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Support [eugenecleantalk](https://wordpress.org/support/users/eugenecleantalk/)
 * (@eugenecleantalk)
 * [1 year ago](https://wordpress.org/support/topic/timeout-error-23/#post-18475894)
 * Hello [@dazsmodels](https://wordpress.org/support/users/dazsmodels/).
 * Please look at the php settings on your server (php.ini). What is the value of
   the ‘max_execution_time’ parameter? Try increasing it and start a new scan. Any
   result?
 *  Plugin Support [eugenecleantalk](https://wordpress.org/support/users/eugenecleantalk/)
 * (@eugenecleantalk)
 * [1 year ago](https://wordpress.org/support/topic/timeout-error-23/#post-18475938)
 * You can also add the folder where the cache generated by the caching plugin is
   stored to the exclusions: WordPress Admin Page → Settings → Security by CleanTalk
   → General Settings → Directory exclusions for the malware scanner.
 *  [vadimcleantalk](https://wordpress.org/support/users/usr1/)
 * (@usr1)
 * [1 year ago](https://wordpress.org/support/topic/timeout-error-23/#post-18485228)
 * Hello [@dazsmodels](https://wordpress.org/support/users/dazsmodels/)
 * We haven’t heard back from you in a few days, so I’m going to mark this topic
   as “resolved”. If you have any further questions, you can start a new topic or
   contact us via our private Ticket System: [https://cleantalk.org/my/support/open](https://cleantalk.org/my/support/open).
 *  Thread Starter [Darren Ellis](https://wordpress.org/support/users/dazsmodels/)
 * (@dazsmodels)
 * [1 year ago](https://wordpress.org/support/topic/timeout-error-23/#post-18485273)
 * sadly the only solution was to remove it completely
 *  [vadimcleantalk](https://wordpress.org/support/users/usr1/)
 * (@usr1)
 * [1 year ago](https://wordpress.org/support/topic/timeout-error-23/#post-18485438)
 * Thanks for the update [@dazsmodels](https://wordpress.org/support/users/dazsmodels/)
 * If you’re willing to revisit the issue, we can take a closer look —  especially
   if you can share a few more details about your setup (PHP version, hosting provider,
   caching plugins, etc.).
 * Let us know if you’d like to continue.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Timeout error’ is closed to new replies.

 * ![](https://ps.w.org/security-malware-firewall/assets/icon-256x256.gif?rev=3518712)
 * [Security Plugin, Firewall & Malware Scanner with Auto Removal](https://wordpress.org/plugins/security-malware-firewall/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/security-malware-firewall/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/security-malware-firewall/)
 * [Active Topics](https://wordpress.org/support/plugin/security-malware-firewall/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/security-malware-firewall/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/security-malware-firewall/reviews/)

 * 5 replies
 * 3 participants
 * Last reply from: [vadimcleantalk](https://wordpress.org/support/users/usr1/)
 * Last activity: [1 year ago](https://wordpress.org/support/topic/timeout-error-23/#post-18485438)
 * Status: resolved