Title: Timeout – Error 500 Internal Server Error
Last modified: August 21, 2016

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# Timeout – Error 500 Internal Server Error

 *  Resolved [inspireca](https://wordpress.org/support/users/inspireca/)
 * (@inspireca)
 * [12 years, 1 month ago](https://wordpress.org/support/topic/timeout-error-500-internal-server-error/)
 * Hi Rene,
    I’m just having an issue when I Activate the plugin. Without the plugin
   active, the site is fine, but when active, and _only_ on pages where counter &
   buttons show, the page times out. The error I get is a 500 Internal Server Error(
   the page just times out, nothing loads). site is: [http://inspireca.com](http://inspireca.com)
   running a custom Genesis Theme. Do let me know if there’s any more info you need.
   Cheers, -Ben
 * [https://wordpress.org/plugins/mashsharer/](https://wordpress.org/plugins/mashsharer/)

Viewing 1 replies (of 1 total)

 *  [Rene Hermenau](https://wordpress.org/support/users/renehermi/)
 * (@renehermi)
 * [12 years, 1 month ago](https://wordpress.org/support/topic/timeout-error-500-internal-server-error/#post-4823028)
 * Please install query monitor and check for any php errors:
    [http://wordpress.org/plugins/query-monitor/](http://wordpress.org/plugins/query-monitor/)
 * Please also check if curl_exec is enabled on your server. This is essential for
   accurate working.
 * What does your webserver error log say for the error 500?

Viewing 1 replies (of 1 total)

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 * 1 reply
 * 2 participants
 * Last reply from: [Rene Hermenau](https://wordpress.org/support/users/renehermi/)
 * Last activity: [12 years, 1 month ago](https://wordpress.org/support/topic/timeout-error-500-internal-server-error/#post-4823028)
 * Status: resolved