Title: Timeout Error
Last modified: June 26, 2017

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# Timeout Error

 *  Resolved [Tracy Levesque](https://wordpress.org/support/users/liljimmi/)
 * (@liljimmi)
 * 🏳️‍🌈 YIKES, Inc. Co-Owner
 * [8 years, 11 months ago](https://wordpress.org/support/topic/timeout-error-8/)
 * Hello,
 * Since we updated the plugin this morning, we are getting a 502 error when trying
   to access /wp-admin. The front-end of the site loads and we can get to the login
   screen of /wp-admin, however, after login it times out when trying to get to 
   the Dashboard.
 * I went in via SFTP and disabled the plugin and we can get to the dashboard now.
 * Just wanted to let you know and check if this is a known issue.
 * Thank you!
    -Tracy

Viewing 1 replies (of 1 total)

 *  Plugin Author [Varun Sharma](https://wordpress.org/support/users/contact-banker/)
 * (@contact-banker)
 * [8 years, 11 months ago](https://wordpress.org/support/topic/timeout-error-8/#post-9264360)
 * Hi,
 * It could be a timeout error.
 * The reason is that you might be having a lot of galleries and images and if yes,
   when you updated the plugin to the latest release, it tried generating thumbnails
   and moving images to new folders accordingly.
 * It could timeout if your max_execution time is less than 60 seconds.
 * We would recommend increasing the memory limit and max execution time and then
   try installing the plugin again.
 * If it still doesn’t work, contact us on our official email with more details 
   like screenshots, error logs etc.
 * Thanks
 * **Support Team
    Tech Banker

Viewing 1 replies (of 1 total)

The topic ‘Timeout Error’ is closed to new replies.

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 * [Gallery Bank - Wordpress Photo Gallery Plugin](https://wordpress.org/plugins/gallery-bank/)
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 * 1 reply
 * 2 participants
 * Last reply from: [Varun Sharma](https://wordpress.org/support/users/contact-banker/)
 * Last activity: [8 years, 11 months ago](https://wordpress.org/support/topic/timeout-error-8/#post-9264360)
 * Status: resolved