Timeout saving menu; 404

  • Adrian

    (@adriandw)


    10 years, 2 months ago

    I love Max Mega Menu but I’ve been getting 500 server errors when I save a menu.
    I was getting 503 timeout errors so my host support people added this line to my htaccess file

    <IfModule mod_dtimeout.c>
    <Files ~ ".php">
        SetEnvIf Request_URI nav-menu DynamicTimeout=300
  </Files>
</IfModule>

    Then I started getting 500 errors became.
    My hosting provider says it’s because the process (nav-menu) is now killed after its time limit has expired.

    Sometimes when I revisit the menu page after the timeout, it turns out that the menu save had completed correctly.

    The problem seems to be load related as I am on a shared host, but I don’t think it should be taking so long.

    The following error was logged but I don’t know if it’s related:
    404 error trying to fetch /wp-content/plugins/megamenu/js/select2/select2.png
    Referrer: /wp-content/plugins/megamenu/js/select2/select2.css

    I installed a copy of select2.png in that folder to stop the error message.

    Site is https://comptonshawford-pc.gov.uk

    https://ww.wp.xz.cn/plugins/megamenu/

Viewing 1 replies (of 1 total)
  • Plugin Author megamenu

    (@megamenu)

    10 years, 2 months ago

    Hi Ardian,

    MMM does not interfere with the Save process on the Appearance > Menus page – core WordPress handles all of that.

    I am pretty confident this is a problem with your host and therefore they’ll be the only ones who can fix it. If it is timing out then maybe you can try increasing the DynamicTimeout value in the code you have pasted (I’m just guessing here but that’s what I’d try). If that doesn’t work you’ll need to go back to your host.

    Regards,
    Tom

Viewing 1 replies (of 1 total)

The topic ‘Timeout saving menu; 404’ is closed to new replies.