Title: timer resets
Last modified: March 9, 2017

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# timer resets

 *  [georget777](https://wordpress.org/support/users/georget777/)
 * (@georget777)
 * [9 years, 2 months ago](https://wordpress.org/support/topic/timer-resets-2/)
 * Hello
    The timer resets after a few hours. if you visit the page after a few 
   minutes it looks like it is working fine but if you visit after a few hours it
   starts from scratch. Any idea on how to fix it? thanks

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Thread Starter [georget777](https://wordpress.org/support/users/georget777/)
 * (@georget777)
 * [9 years, 2 months ago](https://wordpress.org/support/topic/timer-resets-2/#post-8894471)
 * UPDATE. I changed tracking from cookie to ip and i get the same problem. After
   a few hours the timer resets
 *  Plugin Contributor [intellywp](https://wordpress.org/support/users/intellywp/)
 * (@intellywp)
 * [9 years, 2 months ago](https://wordpress.org/support/topic/timer-resets-2/#post-8894792)
 * ​Hi Georget777,
    thanks for choosing IntellyWP products.
 * Could you please send us more information about how could we reproduce this issue?
   
   We need a web page URL, or more, where we can check the source code to see what
   is going on and, eventually, some screenshots of your plugin settings or about
   how you have defined the script.
 * Please send these information to [support@intellywp.com](https://wordpress.org/support/topic/timer-resets-2/support@intellywp.com?output_format=md),
   to open a ticket in our tech team helpdesk.
 * I hope you can understand that, without information, it is very difficult for
   us to figure out how to reproduce your issue and, eventually, help you to fix
   it.
 * Let me know if you have any additional questions and will be a pleasure to help
   you.
 * Alex
 *  Thread Starter [georget777](https://wordpress.org/support/users/georget777/)
 * (@georget777)
 * [9 years, 2 months ago](https://wordpress.org/support/topic/timer-resets-2/#post-8897452)
 * I’ve send the information you asked for.
 * Thank you for your support.
 * I appreciate it.
    -  This reply was modified 9 years, 2 months ago by [georget777](https://wordpress.org/support/users/georget777/).
 *  Plugin Contributor [intellywp](https://wordpress.org/support/users/intellywp/)
 * (@intellywp)
 * [9 years, 2 months ago](https://wordpress.org/support/topic/timer-resets-2/#post-8898580)
 * ​Hi Georget777,
    thank you.
 * I sent you a reply on our support forum right now.
 * Best regards
 * Alex

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘timer resets’ is closed to new replies.

 * ![](https://ps.w.org/intelly-countdown/assets/icon-256x256.png?rev=2697891)
 * [Evergreen Countdown Timer](https://wordpress.org/plugins/intelly-countdown/)
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 * [Unresolved Topics](https://wordpress.org/support/plugin/intelly-countdown/unresolved/)
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 * 4 replies
 * 2 participants
 * Last reply from: [intellywp](https://wordpress.org/support/users/intellywp/)
 * Last activity: [9 years, 2 months ago](https://wordpress.org/support/topic/timer-resets-2/#post-8898580)
 * Status: not resolved