Title: Timing issue
Last modified: June 21, 2017

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# Timing issue

 *  Resolved [rojac](https://wordpress.org/support/users/rojac/)
 * (@rojac)
 * [8 years, 11 months ago](https://wordpress.org/support/topic/timing-issue-2/)
 * Hi guys:
 * We love, love, love your plugin. The options are fabulous.
 * The only issue we’re experiencing is getting the popup to open at the :30 mark.
 * I have set the delay to 30560 milliseconds but the popup engages almost immediately.
 * Any suggestions?
 * [http://journeyoftheinspiredwoman.com/](http://journeyoftheinspiredwoman.com/)

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [Robert Gadon](https://wordpress.org/support/users/yogaman5020/)
 * (@yogaman5020)
 * [8 years, 11 months ago](https://wordpress.org/support/topic/timing-issue-2/#post-9257151)
 * [@rojac](https://wordpress.org/support/users/rojac/):
 * I am consulting with the plugin author about your question. I’ll admit, I’m stumped
   as to how you were able to override the default time delay settings provided 
   in the ‘auto_open’ trigger. The permissible range is 0 – 10,000 milliseconds (
   10 seconds).
 * I suspect that since your value of ‘60,000,000’ milliseconds is outside the accepted
   range programmed into the plugin, that the code did not recognize your entry 
   as valid and simply set it as 0 (integer). Which would explain why the popup 
   displays instantly when the front page of your site loads.
 * Anyway, I will respond back once I hear back from the developer.
 *  Thread Starter [rojac](https://wordpress.org/support/users/rojac/)
 * (@rojac)
 * [8 years, 11 months ago](https://wordpress.org/support/topic/timing-issue-2/#post-9257331)
 * I just kept hitting the > arrow key (and I think you can also type in the final
   number in the number display)
 *  [Robert Gadon](https://wordpress.org/support/users/yogaman5020/)
 * (@yogaman5020)
 * [8 years, 11 months ago](https://wordpress.org/support/topic/timing-issue-2/#post-9258160)
 * Hello @rogac:
 * You can reset the maximum limits of the trigger delay in the Popup Maker admin.
   My explanation below assumes you are working in Google Chrome, because I will
   give instructions on using Developer Tools to change the maximum time delay settings
   in the browser window. Dev Tools opens with Cmd-Option-I on a Mac or Cmd-Shift-
   I on Windows.
 * 1. Login to your site, and open the Popup Maker Admin. Select ‘All Popups’, then
   open your specific popup.
 * 2. In the ‘Triggers’ metabox (located just below the popup content editor), select
   the ‘pencil’ icon in the ‘Actions’ column of ‘Triggers’ to edit the ‘Auto Open’
   trigger. If the ‘Auto Open’ trigger is not set, then select the ‘Add New Trigger
   Button’ and select ‘Auto Open’ from the drop-down menu options.
 * 3. On the ‘General’ options tab of the ‘Auto Open Settings’ dialogue box, open
   Dev Tools.
 * 4. Focus the cursor on the slider below the ‘Delay’ label, then select Cmd-Opt-
   C (Mac) or Cmd-Shift-C (Win) to inspect the markup for the slider.
 * 5. You will change two max values for two <input> elements. One element has an
   attribute of ‘type=”range”, the other element has an attribute of ‘type=”text”‘.
   By default, both elements set ‘max=”10000″‘. Highlight both ‘max’ attributes,
   and change their values to ‘30000’ (30,000 milliseconds or 30 seconds).
 * 6. Once the HTML is changed, move your cursor up to the dialogue box, and move
   the slider all the way to the right to attain the new maximum value (30,000 ms).
 * 7. Select the ‘Add’ button for the ‘Auto Open’ dialogue box to save your changes.
 * 8. Select the ‘Update’ button for your popup to save the changes to the popup.
 * At this point, you should be good to go.

Viewing 3 replies - 1 through 3 (of 3 total)

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 * 3 replies
 * 2 participants
 * Last reply from: [Robert Gadon](https://wordpress.org/support/users/yogaman5020/)
 * Last activity: [8 years, 11 months ago](https://wordpress.org/support/topic/timing-issue-2/#post-9258160)
 * Status: resolved