Title: to avoid
Last modified: November 30, 2021

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# to avoid

 *  [Florent](https://wordpress.org/support/users/tnerolf/)
 * (@tnerolf)
 * [4 years, 6 months ago](https://wordpress.org/support/topic/to-avoid-4/)
 * Unlike WPRocket, broke website and the support team is not responsive at all.
   I had several tickets opened (premium version) and I never managed to get my 
   websites fully working (elementor & astra).
 * On top of that they renewed my licence at a full 200€ and refused to proceed 
   to a refund when I notified them (the same day) that it was a mistake and wanted
   my money back.
 * It’s the kind of company that hides behind their License Agreement to take money
   from their customers even if they don’t use the product anymore.

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 * Last reply from: [Florent](https://wordpress.org/support/users/tnerolf/)
 * Last activity: [4 years, 6 months ago](https://wordpress.org/support/topic/to-avoid-4/)