Title: TOTAL CACHE: Setup Guide wizard error Last modified: December 18, 2020 --- # TOTAL CACHE: Setup Guide wizard error * Resolved [nono91](https://wordpress.org/support/users/nono91/) * (@nono91) * [5 years, 5 months ago](https://wordpress.org/support/topic/total-cache-setup-guide-wizard-error/) * AFter updated to the last version 2.0.0 I’m running the page setup. Click on“ Test PageCache” button. The result is multiple messages “Could not update configuration. Please reload the page to try again or click skip button to abort the setup guide.” * On other hand, I’ve the same issue as described in post [“Cannot update posts after 2.0.0 upgrade”](https://wordpress.org/support/topic/cannot-update-posts-after-2-0-0-upgrade/) * Site on OVH server Wordpress Version 5.6 Langue du site fr_FR Architecture serveur Linux 4.14.154-ovh-vps-grsec-zfs-classid x86_64 Serveur web Apache Version de PHP 7.4.8 (Supporte les valeurs 64 bits) Version du serveur 5.6.50-log Version du client mysqlnd 7.4.8 Viewing 8 replies - 1 through 8 (of 8 total) * Plugin Contributor [Marko Vasiljevic](https://wordpress.org/support/users/vmarko/) * (@vmarko) * [5 years, 5 months ago](https://wordpress.org/support/topic/total-cache-setup-guide-wizard-error/#post-13807758) * Hello [@nono91](https://wordpress.org/support/users/nono91/) * I am sorry about the issue you are experiencing and I am happy to assist you with this. Can you please completely remove W3 Total Cache and re-install and please share you website URL: 1. Purge Cache 2. Deactivate and Delete Plugin 3. Check .htaccess File (make backup) W3TC will create many directives in .htaccess file to control the caching behavior. Each section will start and end with comments like “#BEGIN W3TC Page Cache core” and “#END W3TC Page Cache core”. Ensure that no residual entries are left over in your .htaccess file after deleting the plugin. 4. Delete wp-content files and folders – cache folder – w3tc-config folder – object-cache.php (if exists) – advanced-cache.php (if exists) – dbcache.php ( if exists) – upgrade folder – delete w3-total-cache folder in wp-content/plugins/( if exists) 5. Delete Cached Files from CDN (if using CDN) Besides deleting all the relevant files, if you use CDN then ensure to purge the cached content from your CDN. This is necessary when you enabled the minify option in W3TC settings. You should delete the minified and combined scripts and CSS files from your CDN server to avoid the site breaking on the browser. * 6. Re-install W3 Total Cache. Thanks! * Thread Starter [nono91](https://wordpress.org/support/users/nono91/) * (@nono91) * [5 years, 5 months ago](https://wordpress.org/support/topic/total-cache-setup-guide-wizard-error/#post-13809285) * Hello, * I’ve done all the requested actions and now, when I’m going to the wizard setup page, the “Test Page Cache” button has no effect. The web site is [http://www.lespialades.com](http://www.lespialades.com) * Bellow is the content from the browser web console: jQuery.Deferred exception: w3tc_ga is not defined [@https](https://wordpress.org/support/users/https/):// www.SITENAME.com/wp-content/plugins/w3-total-cache/pub/js/setup-guide.js?ver= 2.0.0:18:3 e@https://www.SITENAME.com/wp-includes/js/jquery/jquery.min.js?ver =3.5.1:2:30005 l/ [https://www.SITENAME.com/wp-content/plugins/w3-total-cache/pub/js/setup-guide.js?ver=2.0.0:18](https://www.SITENAME.com/wp-content/plugins/w3-total-cache/pub/js/setup-guide.js?ver=2.0.0:18) jQuery 13 setup-guide.js:18:3 Uncaught ReferenceError: w3tc_ga is not defined w3tc_wizard_actions [https://www.SITENAME.com/wp-content/plugins/w3-total-cache/pub/js/setup-guide.js?ver=2.0.0:401](https://www.SITENAME.com/wp-content/plugins/w3-total-cache/pub/js/setup-guide.js?ver=2.0.0:401) [https://www.SITENAME.com/wp-content/plugins/w3-total-cache/pub/js/wizard.js?ver=2.0.0:113](https://www.SITENAME.com/wp-content/plugins/w3-total-cache/pub/js/wizard.js?ver=2.0.0:113) jQuery 9 [https://www.SITENAME.com/wp-content/plugins/w3-total-cache/pub/js/wizard.js?ver=2.0.0:94](https://www.SITENAME.com/wp-content/plugins/w3-total-cache/pub/js/wizard.js?ver=2.0.0:94) jQuery 13 setup-guide.js:401:3 * Plugin Contributor [Marko Vasiljevic](https://wordpress.org/support/users/vmarko/) * (@vmarko) * [5 years, 5 months ago](https://wordpress.org/support/topic/total-cache-setup-guide-wizard-error/#post-13809313) * Hello [@nono91](https://wordpress.org/support/users/nono91/) * Can you please enable the option `Anonymously track usage to improve product quality` in Perfofmrance>General settings>Miscellaneous, save all settings and see if the issue persists and if you still have the console errors? Make sure that Minify is disabled for logged in users in Performance>Minify. Also please try applying this [fix](https://github.com/W3EDGE/w3-total-cache/pull/315/commits/ecb857ada863059f3a1234e465b52cab2ebb9a5e)( There is a pending updated for this issue to be fixed) Thanks! * Thread Starter [nono91](https://wordpress.org/support/users/nono91/) * (@nono91) * [5 years, 5 months ago](https://wordpress.org/support/topic/total-cache-setup-guide-wizard-error/#post-13823408) * Hello, * With ” Anonymously track usage” enabled, the button is working but the “Test Page Cache” is still not working. * Result is several message ” Could not update configuration. Please reload the page to try again or click skip button to abort the setup guide.” And following errors in browser web console: * Le script à l’adresse « [https://api.w3-edge.com/v1/analytics](https://api.w3-edge.com/v1/analytics)» a été chargé alors que son type MIME (« application/json ») n’est pas un type MIME JavaScript valide. admin.php Uncaught TypeError: $container.find(…).data(…) is undefined addResultRow [https://www.SITENAME.com/wp-content/plugins/w3-total-cache/pub/js/setup-guide.js?ver=2.0.0:487](https://www.SITENAME.com/wp-content/plugins/w3-total-cache/pub/js/setup-guide.js?ver=2.0.0:487) testPgcache [https://www.SITENAME.com/wp-content/plugins/w3-total-cache/pub/js/setup-guide.js?ver=2.0.0:526](https://www.SITENAME.com/wp-content/plugins/w3-total-cache/pub/js/setup-guide.js?ver=2.0.0:526) jQuery 7 testPgcache [https://www.SITENAME.com/wp-content/plugins/w3-total-cache/pub/js/setup-guide.js?ver=2.0.0:516](https://www.SITENAME.com/wp-content/plugins/w3-total-cache/pub/js/setup-guide.js?ver=2.0.0:516) w3tc_wizard_actions [https://www.SITENAME.com/wp-content/plugins/w3-total-cache/pub/js/setup-guide.js?ver=2.0.0:545](https://www.SITENAME.com/wp-content/plugins/w3-total-cache/pub/js/setup-guide.js?ver=2.0.0:545) jQuery 24 configPgcache [https://www.SITENAME.com/wp-content/plugins/w3-total-cache/pub/js/setup-guide.js?ver=2.0.0:132](https://www.SITENAME.com/wp-content/plugins/w3-total-cache/pub/js/setup-guide.js?ver=2.0.0:132) w3tc_wizard_actions [https://www.SITENAME.com/wp-content/plugins/w3-total-cache/pub/js/setup-guide.js?ver=2.0.0:542](https://www.SITENAME.com/wp-content/plugins/w3-total-cache/pub/js/setup-guide.js?ver=2.0.0:542) jQuery 28 * e t setTimeout handler*l/< c fireWith fire c fireWith e t setTimeout handler* l/< c fireWith fire c fireWith t l e t setTimeout handler*l/< c fireWith fire c fireWith l o setup-guide.js:487:54 Uncaught TypeError: $container.find(…).data(…) is undefined addResultRow [https://www.SITENAME.com/wp-content/plugins/w3-total-cache/pub/js/setup-guide.js?ver=2.0.0:487](https://www.SITENAME.com/wp-content/plugins/w3-total-cache/pub/js/setup-guide.js?ver=2.0.0:487) testPgcache [https://www.SITENAME.com/wp-content/plugins/w3-total-cache/pub/js/setup-guide.js?ver=2.0.0:526](https://www.SITENAME.com/wp-content/plugins/w3-total-cache/pub/js/setup-guide.js?ver=2.0.0:526) jQuery 7 testPgcache [https://www.SITENAME.com/wp-content/plugins/w3-total-cache/pub/js/setup-guide.js?ver=2.0.0:516](https://www.SITENAME.com/wp-content/plugins/w3-total-cache/pub/js/setup-guide.js?ver=2.0.0:516) w3tc_wizard_actions [https://www.SITENAME.com/wp-content/plugins/w3-total-cache/pub/js/setup-guide.js?ver=2.0.0:551](https://www.SITENAME.com/wp-content/plugins/w3-total-cache/pub/js/setup-guide.js?ver=2.0.0:551) jQuery 24 configPgcache [https://www.SITENAME.com/wp-content/plugins/w3-total-cache/pub/js/setup-guide.js?ver=2.0.0:132](https://www.SITENAME.com/wp-content/plugins/w3-total-cache/pub/js/setup-guide.js?ver=2.0.0:132) w3tc_wizard_actions [https://www.SITENAME.com/wp-content/plugins/w3-total-cache/pub/js/setup-guide.js?ver=2.0.0:548](https://www.SITENAME.com/wp-content/plugins/w3-total-cache/pub/js/setup-guide.js?ver=2.0.0:548) jQuery 6 setup-guide.js:487:54 XHRPOSThttps://www.SITENAME.com/wp-admin/admin- ajax.php[HTTP/2 503 Service Unavailable 50831ms] XHRPOSThttps://www.SITENAME. com/wp-admin/admin-ajax.php[HTTP/2 503 Service Unavailable 50732ms] XHRPOSThttps:// www.SITENAME.com/wp-admin/admin-ajax.php[HTTP/2 503 Service Unavailable 50800ms] * Thanks in advance for your help * [noel4nopun](https://wordpress.org/support/users/noel4nopun/) * (@noel4nopun) * [5 years, 2 months ago](https://wordpress.org/support/topic/total-cache-setup-guide-wizard-error/#post-14196066) * I have tried all the steps listed in this article, but still, have the error; Could not update configuration. Please reload the page to try again or click skip button to abort the setup guide. * [noel4nopun](https://wordpress.org/support/users/noel4nopun/) * (@noel4nopun) * [5 years, 2 months ago](https://wordpress.org/support/topic/total-cache-setup-guide-wizard-error/#post-14197156) * It started working somewhere along the way; sorry for the post; it seems to be working now. * [Nadir](https://wordpress.org/support/users/nadirnasir/) * (@nadirnasir) * [4 years, 10 months ago](https://wordpress.org/support/topic/total-cache-setup-guide-wizard-error/#post-14666224) * Just mentioning in case it helps someone like me. The solution in this post didn’t work for me. I tried to enable the cache manually instead of setup wizard and it gave me an error that fancy permalinks are disabled. I **enabled the fancy permalinks** and it worked!. * [naynivek](https://wordpress.org/support/users/naynivek/) * (@naynivek) * [4 years, 9 months ago](https://wordpress.org/support/topic/total-cache-setup-guide-wizard-error/#post-14789605) * Hi! * Just look into php error log, in my case the php-curl was missing, after install the wizard worked very well. Viewing 8 replies - 1 through 8 (of 8 total) The topic ‘TOTAL CACHE: Setup Guide wizard error’ is closed to new replies. * ![](https://ps.w.org/w3-total-cache/assets/icon-256x256.png?rev=1041806) * [W3 Total Cache](https://wordpress.org/plugins/w3-total-cache/) * [Frequently Asked Questions](https://wordpress.org/plugins/w3-total-cache/#faq) * [Support Threads](https://wordpress.org/support/plugin/w3-total-cache/) * [Active Topics](https://wordpress.org/support/plugin/w3-total-cache/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/w3-total-cache/unresolved/) * [Reviews](https://wordpress.org/support/plugin/w3-total-cache/reviews/) * 8 replies * 5 participants * Last reply from: [naynivek](https://wordpress.org/support/users/naynivek/) * Last activity: [4 years, 9 months ago](https://wordpress.org/support/topic/total-cache-setup-guide-wizard-error/#post-14789605) * Status: resolved