Total et composants erronés.

  • tony0293

    (@tony0293)


    1 month, 2 weeks ago

    Hello, I’ve been having a problem with WPC Composite for quite some time now. For several months, everything worked perfectly, but since a certain update, there’s a conflict between WPC Composite and Elementor Pro. This causes WPC Composite to first display the correct total price for the first product, and then to display the same total for all subsequent products. Simply disabling Elementor Pro resolves the issue. I thought the problem would be fixed with future updates, but it hasn’t, so I’ve left the site on an older backup to continue my work. As a webmaster, I’ve tried everything to fix the problem, without success. I’m now looking for a solution. Please help me. Thank you very much!

Viewing 7 replies - 1 through 7 (of 7 total)
  • Thread Starter tony0293

    (@tony0293)

    1 month, 2 weeks ago

    Nobody can help me ?

    Plugin Support Janilyn T

    (@janilyn409)

    1 month, 1 week ago

    Hi @tony0293 ,

    I am afraid that we cannot provide any further help for your case since it’s a technical issue and we do not have any technical support agent available here. I can only collect information about the errors then report to our developers for further consideration.

    If this problem only occurs when enabling the Elementor Pro, then I am afraid this is an incompatibility issue. For issues of this kind, it’s very difficult for us to provide a permanent fix as users use a different range of themes/template and editor/page builder and it’s impossible to offer one universal solution to all.

    If possible, kindly provide us with a screen recording video of the issue on your site and public composite product link to check it from our end. I will send them to our developers.

    Best regards.

    Ps. Please make sure you check out the latest version of this plugin which was rolled out just a few days ago as well.

    Thread Starter tony0293

    (@tony0293)

    1 month, 1 week ago

    Ok, thank you, i’ll do it. Just wait because i’m sick now. I’ll come back to you soon.

    Thread Starter tony0293

    (@tony0293)

    3 weeks, 5 days ago

    Hello, hope you good !

    Where can i send you the video ? Do you have a mail address ?

    Thank You !

    Plugin Support Janilyn T

    (@janilyn409)

    3 weeks, 2 days ago

    Hi @tony0293 ,

    You can kindly upload it to any video/image sharing site and share with me the link here so that I can check it out and send to our developers later.

    If you sent to our inbox, I am afraid it will be lost among hundreds of mails we receive a day.

    Best regards.

    Thread Starter tony0293

    (@tony0293)

    3 weeks ago

    Hi! Ok, i’ll do it soon.

    Thank you very much !

    Thread Starter tony0293

    (@tony0293)

    2 weeks, 6 days ago

    Hi ! Hope you good !

    I’m sending you the link to the video that shows the bug in question.

    Thank you very much !

    https://drive.google.com/file/d/14UsuHQl3zEqm1Cj2J5rbaDBLc44XBHvi/view?usp=drive_link

Viewing 7 replies - 1 through 7 (of 7 total)

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