Title: #total_amount doesn’t work
Last modified: June 5, 2025

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# #total_amount doesn’t work

 *  Resolved [shokaweb](https://wordpress.org/support/users/shokaweb/)
 * (@shokaweb)
 * [1 year ago](https://wordpress.org/support/topic/total_amount-doesnt-work/)
 * Hello! Sorry for the inconvenience. Since the last update, the #total_amount 
   shortcode isn’t working. Even though I add it to emails, the field appears blank
   when I receive them. In both the client and admin inboxes. How can I fix this?.
   Thank you!
   **Example**: Client Email Template
 * A continuación, te mostramos los datos de tu reserva. Por favor, confirma que
   son correctos:
    - Sala: #service_name
    - Fecha: #appointment_day #appointment_time
    - precio total: **#total_amount**
 * What the customer receives
 * A continuación, te mostramos los datos de tu reserva. Por favor, confirma que
   son correctos:
    - Sala: **Alquiler de sala 2**
    - Fecha: **06/06/2025** **15:00**
    - precio total:
 *  -  This topic was modified 1 year ago by [shokaweb](https://wordpress.org/support/users/shokaweb/).

Viewing 7 replies - 1 through 7 (of 7 total)

 *  Plugin Support [Mandro](https://wordpress.org/support/users/webbasupport/)
 * (@webbasupport)
 * [1 year ago](https://wordpress.org/support/topic/total_amount-doesnt-work/#post-18498990)
 * Hello [@shokaweb](https://wordpress.org/support/users/shokaweb/)
 * I will be happy to assist.
   1 Could you please clarify if you have enabled the“
   Multiple bookings in one session” option?
 * 2 Kindly paste the content of the email template here.
 *  Thread Starter [shokaweb](https://wordpress.org/support/users/shokaweb/)
 * (@shokaweb)
 * [1 year ago](https://wordpress.org/support/topic/total_amount-doesnt-work/#post-18499031)
 * Hello! Thanks for responding so quickly.
 * 1_ If I’m not mistaken, the “Multiple Bookings in One Session” option is in the
   user interface. I have the “Allow users to select the count” option enabled.
 * 2_
 * ¡Hola #customer_name !
 * Muchas gracias por reservar una sala en Marum. ¡Estamos deseando recibirte!
 * A continuación, te mostramos los datos de tu reserva. Por favor, confirma que
   son correctos:
    - Sala: #service_name
    - Fecha: #appointment_day #appointment_time
    - precio total: #total_amount
 * Si los datos son correctos, puedes efectuar el pago de la forma que te sea más
   cómoda:
 *  Plugin Support [Mandro](https://wordpress.org/support/users/webbasupport/)
 * (@webbasupport)
 * [1 year ago](https://wordpress.org/support/topic/total_amount-doesnt-work/#post-18499066)
 * Hello [@shokaweb](https://wordpress.org/support/users/shokaweb/)
 * Yes, the “Multiple Bookings in One Session” option is located in the **User Interface**
   section. If you’re sure it’s enabled, please try using this template:
 *     ```wp-block-code
       ¡Hola #customer_name !Muchas gracias por reservar una sala en Marum. ¡Estamos deseando recibirte!A continuación, te mostramos los datos de tu reserva. Por favor, confirma que son correctos:[appointment_loop_start]Sala: #service_nameFecha: #appointment_day #appointment_time[appointment_loop_end]precio total: #total_amountSi los datos son correctos, puedes efectuar el pago de la forma que te sea más cómoda:
       ```
   
 * If the issue persists, please let me know.
 *  Thread Starter [shokaweb](https://wordpress.org/support/users/shokaweb/)
 * (@shokaweb)
 * [1 year ago](https://wordpress.org/support/topic/total_amount-doesnt-work/#post-18499079)
 * It works! Thank you so much for everything!
 *  Plugin Support [Mandro](https://wordpress.org/support/users/webbasupport/)
 * (@webbasupport)
 * [1 year ago](https://wordpress.org/support/topic/total_amount-doesnt-work/#post-18499097)
 * Hello [@shokaweb](https://wordpress.org/support/users/shokaweb/)
 * Great, happy to hear!
 * Would you mind leaving a [public review on Wordpress.org](https://wordpress.org/plugins/webba-booking-lite/#reviews)?
   We are a small plugin, every single review helps us grow tremendously.
 * Thank you so much,
 *  Thread Starter [shokaweb](https://wordpress.org/support/users/shokaweb/)
 * (@shokaweb)
 * [1 year ago](https://wordpress.org/support/topic/total_amount-doesnt-work/#post-18499102)
 * Of course! thanks!
 *  Plugin Support [Mandro](https://wordpress.org/support/users/webbasupport/)
 * (@webbasupport)
 * [1 year ago](https://wordpress.org/support/topic/total_amount-doesnt-work/#post-18499108)
 * Thank you very much, we truly appreciate it and are glad to hear that!

Viewing 7 replies - 1 through 7 (of 7 total)

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## Tags

 * [short codes](https://wordpress.org/support/topic-tag/short-codes/)

 * 7 replies
 * 2 participants
 * Last reply from: [Mandro](https://wordpress.org/support/users/webbasupport/)
 * Last activity: [1 year ago](https://wordpress.org/support/topic/total_amount-doesnt-work/#post-18499108)
 * Status: resolved