Title: Problem Tracking conversion custom Form
Last modified: March 17, 2022

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# Problem Tracking conversion custom Form

 *  Resolved [willbe](https://wordpress.org/support/users/willbe/)
 * (@willbe)
 * [4 years, 2 months ago](https://wordpress.org/support/topic/traacking-conversion-form/)
 * I created a custom conversion by following a video tutorial on the pyxelyoursite
   site.
    I set up a conversion with the Signal event on FB and selected event_action:
   form (value copied from the pixel helper) The problem is that the event is triggered
   when the user clicks on the submit button of the form even if there is an error
   in the form. The event sent is not considered but it is sufficient to click on
   the button to trigger the conversion.
    -  This topic was modified 4 years, 2 months ago by [willbe](https://wordpress.org/support/users/willbe/).

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Author [PixelYourSite](https://wordpress.org/support/users/pixelyoursite/)
 * (@pixelyoursite)
 * [4 years, 2 months ago](https://wordpress.org/support/topic/traacking-conversion-form/#post-15467962)
 * Can you please clarify:
 * 1. Do you have an error with the form because of our plugin?
 * 2. Do you mean that the conversion is fired even if the form is not actually 
   submitted?
 * If the #2 is correct, unfortunately there is no workaround.
 *  Thread Starter [willbe](https://wordpress.org/support/users/willbe/)
 * (@willbe)
 * [4 years, 2 months ago](https://wordpress.org/support/topic/traacking-conversion-form/#post-15467986)
 * I tried in the FB events test section and the event is triggered even if I click
   on the send button but I don’t fill in the form fields. In the pixel helper of
   chrome I have not seen a different event if the form is submitted, always with
   event_action: form
    I use the free plugin.
 *  Plugin Author [PixelYourSite](https://wordpress.org/support/users/pixelyoursite/)
 * (@pixelyoursite)
 * [4 years, 2 months ago](https://wordpress.org/support/topic/traacking-conversion-form/#post-15468012)
 * Yes, the event is triggered by clicks on the form’s button, and will fire even
   if the form is rejected.
 * Unfortunately there is no solution for this, but it should not have a major impact
   for most websites.
 *  Thread Starter [willbe](https://wordpress.org/support/users/willbe/)
 * (@willbe)
 * [4 years, 2 months ago](https://wordpress.org/support/topic/traacking-conversion-form/#post-15468962)
 * ok thanks for the reply

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Problem Tracking conversion custom Form’ is closed to new replies.

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 * 4 replies
 * 2 participants
 * Last reply from: [willbe](https://wordpress.org/support/users/willbe/)
 * Last activity: [4 years, 2 months ago](https://wordpress.org/support/topic/traacking-conversion-form/#post-15468962)
 * Status: resolved