Title: Tracking code not found
Last modified: December 29, 2020

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# Tracking code not found

 *  [alberftfo](https://wordpress.org/support/users/alberftfo/)
 * (@alberftfo)
 * [5 years, 5 months ago](https://wordpress.org/support/topic/tracking-code-not-found-2/)
 * Hi! I add the tracking code page, but when I insert a tracking code to test the
   page, it says: tracking code doesn’t exist. I try to search it on 17track.com
   and it works. Why? Thank you very much!
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ftracking-code-not-found-2%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [kimvt1991](https://wordpress.org/support/users/kimvt1991/)
 * (@kimvt1991)
 * [5 years, 5 months ago](https://wordpress.org/support/topic/tracking-code-not-found-2/#post-13850757)
 * Hi,
    The tracking data that your customer can track is from your TrackingMore
   api. Please login your tracking more dashboard to see if your tracking number
   is added correctly and if there’s any tracking information available for your
   tracking number. Best regards
 *  Anonymous User 18612542
 * (@anonymized-18612542)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/tracking-code-not-found-2/#post-14164900)
 * I have almost the same problem.
 * Your plugin suddenly isn’t connecting to trackingmore service.
 * When I add a tracking number to an order it won’t appear on my trackingmore dashboard,
   neither it does when I search for the tracking number. Those events are not logged
   in the trackingmore dashboard.
 * I need your help please!

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Tracking code not found’ is closed to new replies.

 * ![](https://ps.w.org/woo-orders-tracking/assets/icon-256x256.gif?rev=3080899)
 * [Orders Tracking for WooCommerce](https://wordpress.org/plugins/woo-orders-tracking/)
 * [Support Threads](https://wordpress.org/support/plugin/woo-orders-tracking/)
 * [Active Topics](https://wordpress.org/support/plugin/woo-orders-tracking/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woo-orders-tracking/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woo-orders-tracking/reviews/)

 * 2 replies
 * 3 participants
 * Last reply from: Anonymous User 18612542
 * Last activity: [5 years, 2 months ago](https://wordpress.org/support/topic/tracking-code-not-found-2/#post-14164900)
 * Status: not resolved