Title: Tracking code not working
Last modified: August 21, 2016

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# Tracking code not working

 *  Resolved [wag2013](https://wordpress.org/support/users/wag2013/)
 * (@wag2013)
 * [12 years, 7 months ago](https://wordpress.org/support/topic/tracking-code-not-working/)
 * The Google Analyticator plugin is instaled and validated from the plugin setting
   page but when I log in to the google account it is not tracking. I get the message
   Status: Tracking Not Installed
 * The theme used is Prospector [http://themeforest.net/item/prospector-responsive-portfolio-wordpress-theme/2455962](http://themeforest.net/item/prospector-responsive-portfolio-wordpress-theme/2455962)
 * I have also tried adding the tracking code in manually between the <head> tags
   but the code isnt there even asfter uninstalling the plugin, and there are still
   lots of tracking JS files being called from the <head>
 * [http://wordpress.org/plugins/google-analyticator/](http://wordpress.org/plugins/google-analyticator/)

Viewing 5 replies - 1 through 5 (of 5 total)

 *  [Video User Manuals](https://wordpress.org/support/users/videousermanuals/)
 * (@videousermanuals)
 * [12 years, 7 months ago](https://wordpress.org/support/topic/tracking-code-not-working/#post-4228141)
 * Hi,
 * Can you see the tracking in your html at all?
 *  Thread Starter [wag2013](https://wordpress.org/support/users/wag2013/)
 * (@wag2013)
 * [12 years, 7 months ago](https://wordpress.org/support/topic/tracking-code-not-working/#post-4228142)
 * Yes, the tracking code is showing in the page footer generated by the plugin.
   Im wondering if there is a JS conflict between plugins. Also would having www
   or not before the domain be an issue?
 *  [Video User Manuals](https://wordpress.org/support/users/videousermanuals/)
 * (@videousermanuals)
 * [12 years, 7 months ago](https://wordpress.org/support/topic/tracking-code-not-working/#post-4228143)
 * Hi,
 * I doubt their would be a conflict between the plugins, unless of course you are
   running another analytics plugin. Our code runs in the header, not the footer?
 * www. should not be an issue.
 * If the tracking code is there then you authentication process must have worked,
   so I am not sure there is a lot we can do. Perhaps take a look at the google 
   documentation for troubleshooting:
 * [https://support.google.com/analytics/answer/1009683?hl=en&ref_topic=1008079](https://support.google.com/analytics/answer/1009683?hl=en&ref_topic=1008079)
 * Thanks
 *  Thread Starter [wag2013](https://wordpress.org/support/users/wag2013/)
 * (@wag2013)
 * [12 years, 7 months ago](https://wordpress.org/support/topic/tracking-code-not-working/#post-4228144)
 * Could you take a look at the HTML on the site here please [http://www.reyburnhouse.co.nz/](http://www.reyburnhouse.co.nz/)
 * Look near the bottom of the <body> and tell me if that tracking code is generated
   by the plugin. Im not sure if its been added since I did not build this site 
   and have just been given the problem.
 * Thanks
 *  [Video User Manuals](https://wordpress.org/support/users/videousermanuals/)
 * (@videousermanuals)
 * [12 years, 7 months ago](https://wordpress.org/support/topic/tracking-code-not-working/#post-4228146)
 * You have 3 analytics plugins working.
 * Looks like you are using all in one seo as well, and there is something adding
   it to footer.
 * This will be the problem.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Tracking code not working’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/google-analyticator_fefefe.svg)
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 * 5 replies
 * 2 participants
 * Last reply from: [Video User Manuals](https://wordpress.org/support/users/videousermanuals/)
 * Last activity: [12 years, 7 months ago](https://wordpress.org/support/topic/tracking-code-not-working/#post-4228146)
 * Status: resolved