Title: Tracking code totally missing!
Last modified: March 12, 2024

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# Tracking code totally missing!

 *  Resolved [Crescendo](https://wordpress.org/support/users/crescendoweb/)
 * (@crescendoweb)
 * [2 years, 2 months ago](https://wordpress.org/support/topic/tracking-code-totally-missing/)
 * Since march 6th the plugin is not working. Today’s version also doesn’t work.
   The tracking code has disappeared from all pages of my website.
 * Please, fix this ASAP.

Viewing 7 replies - 1 through 7 (of 7 total)

 *  [tsso0120](https://wordpress.org/support/users/tsso0120/)
 * (@tsso0120)
 * [2 years, 2 months ago](https://wordpress.org/support/topic/tracking-code-totally-missing/#post-17494583)
 * Same issue. no tracking code at all
 *  [Martyn J. a11n](https://wordpress.org/support/users/martynmjones/)
 * (@martynmjones)
 * [2 years, 2 months ago](https://wordpress.org/support/topic/tracking-code-totally-missing/#post-17494923)
 * Hey [@crescendoweb](https://wordpress.org/support/users/crescendoweb/) and [@tsso0120](https://wordpress.org/support/users/tsso0120/),
 * In the newest version of the extension there have been some changes to how the
   tracker is setup and it no longer appears directly on the page but instead inside
   a separate file.
 * For debugging we’d recommend visiting [tagassistant.google.com](https://tagassistant.google.com/),
   clicking on `Add Domain`, entering your site URL, and then you’ll be able to 
   debug the site. A new window will open so you can visit different pages on your
   website and Tag Assistant will show you what tag and events are received.
 * If debugging your website with that tool shows that no tag is found and no events
   are being sent then if you could share your System Status Report with us that
   would be helpful in troubleshooting the issue. You can find the report by going
   to `WP-Admin > WooCommerce > Status` clicking on `Get system report` and then`
   Copy for support`.
 * You can paste the report in a reply here and please feel free to delete your 
   URL from the report (_found at the top_) if you would like to keep that private.
 *  [tsso0120](https://wordpress.org/support/users/tsso0120/)
 * (@tsso0120)
 * [2 years, 2 months ago](https://wordpress.org/support/topic/tracking-code-totally-missing/#post-17494950)
 *  [tagassistant.google.com](https://tagassistant.google.com/) shows that no tags
   installed.
 * I solved the issue by switching to site kit from goole
 *  Thread Starter [Crescendo](https://wordpress.org/support/users/crescendoweb/)
 * (@crescendoweb)
 * [2 years, 2 months ago](https://wordpress.org/support/topic/tracking-code-totally-missing/#post-17496639)
 * Tag Assistant show no tags installed when I’m logged in website as administrator.
   All seems working if I test the website not logged in or when I’m logged in as
   customer.
 * But **Analytics is not receiving any data**. If I browse the website, in real-
   time report I don’t see anything. And all data are missing since March 6th. Plugin
   still not working.
 *  [Martyn J. a11n](https://wordpress.org/support/users/martynmjones/)
 * (@martynmjones)
 * [2 years, 2 months ago](https://wordpress.org/support/topic/tracking-code-totally-missing/#post-17498192)
 * Thanks for testing with Tag Assistant [@crescendoweb](https://wordpress.org/support/users/crescendoweb/)
 * > Tag Assistant show no tags installed when I’m logged in website as administrator.
   > All seems working if I test the website not logged in or when I’m logged in
   > as customer.
 * This is the expected behaviour because when someone is logged in as a site administrator
   we do not track events to avoid recording unnecessary data.
 * > But **Analytics is not receiving any data**. If I browse the website, in real-
   > time report I don’t see anything. And all data are missing since March 6th.
   > Plugin still not working.
 * Are you able to share your System Status Report with us? You’ll find it by going
   to `WP-Admin > WooCommerce > Status` clicking on `Get system report` and then`
   Copy for support`.
 *  [gregc16](https://wordpress.org/support/users/gregc16/)
 * (@gregc16)
 * [2 years, 2 months ago](https://wordpress.org/support/topic/tracking-code-totally-missing/#post-17499079)
 * [@martynmjones](https://wordpress.org/support/users/martynmjones/) I have the
   same issue, no data since March 6th.
 * google tag assistant said can’t connect and 0 tag found.
 * How should I proceed?
 * Thank you for your help.
 *  [jussipv](https://wordpress.org/support/users/jussipv/)
 * (@jussipv)
 * [2 years, 2 months ago](https://wordpress.org/support/topic/tracking-code-totally-missing/#post-17510217)
 * [https://wordpress.org/support/topic/solution-for-tracking-not-working-after-2-0-0/](https://wordpress.org/support/topic/solution-for-tracking-not-working-after-2-0-0/)

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Tracking code totally missing!’ is closed to new replies.

 * ![](https://ps.w.org/woocommerce-google-analytics-integration/assets/icon-256x256.
   png?rev=3234358)
 * [Google Analytics for WooCommerce](https://wordpress.org/plugins/woocommerce-google-analytics-integration/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce-google-analytics-integration/#faq)
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 * 7 replies
 * 5 participants
 * Last reply from: [jussipv](https://wordpress.org/support/users/jussipv/)
 * Last activity: [2 years, 2 months ago](https://wordpress.org/support/topic/tracking-code-totally-missing/#post-17510217)
 * Status: resolved