Title: tracking cron
Last modified: August 29, 2018

---

# tracking cron

 *  [wasanajones](https://wordpress.org/support/users/wasanajones/)
 * (@wasanajones)
 * [7 years, 9 months ago](https://wordpress.org/support/topic/tracking-cron/)
 * Thanks for nice plugin.
 * however, when activated I declined to allow tracking yet this cron is still being
   generated
 * FAQ_TS_Tracker::ts_send_tracking_data()
    wp-content/plugins/arconix-faq/includes/
   component/tracking-data/class-ts-tracker.php:54
 * any way to KILL IT ?
 * thanks

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Thread Starter [wasanajones](https://wordpress.org/support/users/wasanajones/)
 * (@wasanajones)
 * [7 years, 9 months ago](https://wordpress.org/support/topic/tracking-cron/#post-10635077)
 * I clicked “reset tracking usage” in admin > plugins
 * the tysche dialogue box does not close after clicking ‘no thanks’
 * cron event still persists
 * I imagine this is a violation of GDPR so something you’ll want to resolve…
 * thanks
 *  [priyankajagtap](https://wordpress.org/support/users/priyankajagtap/)
 * (@priyankajagtap)
 * [7 years, 9 months ago](https://wordpress.org/support/topic/tracking-cron/#post-10677263)
 * Hi [@wasanajones](https://wordpress.org/support/users/wasanajones/),
 * First of all, I sincerely apologize for the delayed response.
 * I tried to replicate the issue you reported here and we are able to replicate
   the same at our end. This is related to GDPR compatibility only. However, I will
   report this issue to our development team so they will work on it and will release
   the fix for this issue in the next update of our Arconix FAQ plugin. So, such
   an issue will not occur in future.
 * Let us know if we can assist you with anything else.
 * Regards,
    Priyanka Jagtap
 *  [fightingcode](https://wordpress.org/support/users/ardiaful/)
 * (@ardiaful)
 * [7 years, 4 months ago](https://wordpress.org/support/topic/tracking-cron/#post-11136605)
 * How to remove ts_send_tracking_data cron process? maybe by setting `ts_send_tracking_data(
   $override = true )` in class-ts-tracker.php? I have `faq_ts_tracker_send_event`
   cron as always executing “now” in WP-Cron.
    -  This reply was modified 7 years, 4 months ago by [fightingcode](https://wordpress.org/support/users/ardiaful/).
    -  This reply was modified 7 years, 4 months ago by [fightingcode](https://wordpress.org/support/users/ardiaful/).
 *  [priyankajagtap](https://wordpress.org/support/users/priyankajagtap/)
 * (@priyankajagtap)
 * [7 years, 4 months ago](https://wordpress.org/support/topic/tracking-cron/#post-11157445)
 * Hi [@ardiaful](https://wordpress.org/support/users/ardiaful/),
 * I apologize for the inconvenience you are facing due to this.
 * To remove the cron process from your site, kindly comment out the below-provided
   line of code present on line number 117 in the ts-tracking.php file of our Arconix
   FAQ plugin.
    **Code which needs to comment out:** `self::ts_schedule_cron_job();`
 * In the next update of our plugin, we will provide a filter using which you can
   stop the Cron execution process.
 * Please let us know if you have any other queries.
 * Regards,
    Priyanka Jagtap
 *  [fightingcode](https://wordpress.org/support/users/ardiaful/)
 * (@ardiaful)
 * [7 years, 4 months ago](https://wordpress.org/support/topic/tracking-cron/#post-11160217)
 * [@priyankajagtap](https://wordpress.org/support/users/priyankajagtap/) thank 
   you very much!
 *  [priyankajagtap](https://wordpress.org/support/users/priyankajagtap/)
 * (@priyankajagtap)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/tracking-cron/#post-11192263)
 * Hi [@ardiaful](https://wordpress.org/support/users/ardiaful/),
 * You’re always welcome 🙂
 * Regards,
    Priyanka Jagtap

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘tracking cron’ is closed to new replies.

 * ![](https://ps.w.org/arconix-faq/assets/icon-256x256.jpg?rev=3050529)
 * [Arconix FAQ](https://wordpress.org/plugins/arconix-faq/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/arconix-faq/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/arconix-faq/)
 * [Active Topics](https://wordpress.org/support/plugin/arconix-faq/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/arconix-faq/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/arconix-faq/reviews/)

 * 6 replies
 * 3 participants
 * Last reply from: [priyankajagtap](https://wordpress.org/support/users/priyankajagtap/)
 * Last activity: [7 years, 3 months ago](https://wordpress.org/support/topic/tracking-cron/#post-11192263)
 * Status: not resolved