Title: Tracking issues
Last modified: October 5, 2023

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# Tracking issues

 *  [aaronbal](https://wordpress.org/support/users/aaronbal/)
 * (@aaronbal)
 * [2 years, 7 months ago](https://wordpress.org/support/topic/tracking-issues-3/)
 * Good day
 * Your plugin is great, but I found certain bugs regarding tracking events using
   FB pixel:
    1. Double purchase event is reported
    2. Wrong info recopilated by the Purchase event created by your plugin
    3. Incomplete info recopilated by the Initiate checkout event launched by the plugin
 * Explanation image
 * [https://snipboard.io/Oep8HI.jpg](https://snipboard.io/Oep8HI.jpg)
 * Also, there is no Add To Cart event laucnhed when clicking the short code buton
   created by your plugin
 * Please help, it would be useful to track the costumer behaviour info as a normal
   product page, cart page and checkout page would
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ftracking-issues-3%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Thread Starter [aaronbal](https://wordpress.org/support/users/aaronbal/)
 * (@aaronbal)
 * [2 years, 7 months ago](https://wordpress.org/support/topic/tracking-issues-3/#post-17103923)
 * I have tried to insert the parameters using the 3rd shortcode method written 
   here [https://github.com/northmule/buy-one-click-woocommerce#available-shortcodes](https://github.com/northmule/buy-one-click-woocommerce#available-shortcodes),
   but it didnt work.
 * Is there a way for the shortcode to be dynamic and to extract the info of the
   product page it is located?
    -  This reply was modified 2 years, 7 months ago by [aaronbal](https://wordpress.org/support/users/aaronbal/).
 *  Thread Starter [aaronbal](https://wordpress.org/support/users/aaronbal/)
 * (@aaronbal)
 * [2 years, 7 months ago](https://wordpress.org/support/topic/tracking-issues-3/#post-17104422)
 * Update: The double purchase issue was resolved. I made a GTM wrong configuration
   that tracked wrongly the purchases. Problem 1 and 2 resolved.
 * Regarding problem 3. It would be cool if we could choose what event (Add to cart
   or Initiatte checkout) is activated when the shortcode button or the form is 
   clicked (with its parameters) Im not a techie , so I really dont know how to 
   use the Marketing section

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Tracking issues’ is closed to new replies.

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   svg)
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## Tags

 * [events](https://wordpress.org/support/topic-tag/events/)
 * [parameters](https://wordpress.org/support/topic-tag/parameters/)
 * [tracking](https://wordpress.org/support/topic-tag/tracking/)

 * 2 replies
 * 1 participant
 * Last reply from: [aaronbal](https://wordpress.org/support/users/aaronbal/)
 * Last activity: [2 years, 7 months ago](https://wordpress.org/support/topic/tracking-issues-3/#post-17104422)
 * Status: not resolved