Title: Tracking Issues
Last modified: September 13, 2024

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# Tracking Issues

 *  Resolved [ParkerWest](https://wordpress.org/support/users/parkerwest/)
 * (@parkerwest)
 * [1 year, 9 months ago](https://wordpress.org/support/topic/tracking-issues-4/)
 * Hello, I just started using this plugin and bought the Pro version and Tracking
   functionality. I love what you’ve done here but I’m encountering a problem with
   the tracking:
   First, in the “Ads” section, I have created ads and enabled tracking
   of impressions and clicks; however, the right “Statistics” column states that
   tracking for both are “disabled” on all of the ads. I have checked both the main
   plugin settings and the settings within each ad, but I cannot get these to say
   that tracking is enabled. The Statistics page is not tracking 99% of the impressions
   or clicks either. The Ads are implemented via Placements using the PHP function
   provided by the plugin and I have place it within the template file. Cache busting
   is enabled as “Passive” and everything seems to be working correctly on the front
   end. Any thoughts as to what could be the issue?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ftracking-issues-4%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [henningaa](https://wordpress.org/support/users/henningaa/)
 * (@henningaa)
 * [1 year, 8 months ago](https://wordpress.org/support/topic/tracking-issues-4/#post-18014771)
 * Hi there
 * Thanks for reaching out.
 * It looks like this question is referring to a premium add-on. 
   The forums on 
   wordpress.org are only for the plugins that are also hosted here. If you need
   help with any premium extensions of Advanced Ads, I want kindly ask you to reach
   out to [our support](https://wpadvancedads.com/support/).
 * Thanks for understanding, and we hopefully meet us there.
 * Best regards, 
   Henning
 *  Thread Starter [ParkerWest](https://wordpress.org/support/users/parkerwest/)
 * (@parkerwest)
 * [1 year, 8 months ago](https://wordpress.org/support/topic/tracking-issues-4/#post-18015189)
 * Ok, thank you. Just for future reference it appears that delaying or deferring
   the loading of Javascript on the pageload is likely what was causing the tracking
   to fail.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Tracking Issues’ is closed to new replies.

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## Tags

 * [tracking](https://wordpress.org/support/topic-tag/tracking/)

 * 2 replies
 * 2 participants
 * Last reply from: [ParkerWest](https://wordpress.org/support/users/parkerwest/)
 * Last activity: [1 year, 8 months ago](https://wordpress.org/support/topic/tracking-issues-4/#post-18015189)
 * Status: resolved