Title: Tracking Request cannot be send
Last modified: November 6, 2020

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# Tracking Request cannot be send

 *  Resolved [bscsf14](https://wordpress.org/support/users/bscsf14/)
 * (@bscsf14)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/tracking-request-cannot-be-send/)
 * HI,
    I am facing an error on my website, after placing the order when I click
   TRACK ORDER, it takes me to a form to input order id and email but after submission
   it says “Tracking Request can’t be send. Please choose an Order. Click Here”.
   And if I click here link it again takes me to the same tracking form page. Please
   help. I cannot track my order. [https://www.xlabproject.net/ristorante/](https://www.xlabproject.net/ristorante/)
   on this link you can place an order to create the same issue. Thanks in advance.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ftracking-request-cannot-be-send%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  [kimvt1991](https://wordpress.org/support/users/kimvt1991/)
 * (@kimvt1991)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/tracking-request-cannot-be-send/#post-13632001)
 * Hi,
    I think you confuse our plugin with an other one. Our plugin is not installed
   on your site yet. Best regards

Viewing 1 replies (of 1 total)

The topic ‘Tracking Request cannot be send’ is closed to new replies.

 * ![](https://ps.w.org/woo-orders-tracking/assets/icon-256x256.gif?rev=3080899)
 * [Orders Tracking for WooCommerce](https://wordpress.org/plugins/woo-orders-tracking/)
 * [Support Threads](https://wordpress.org/support/plugin/woo-orders-tracking/)
 * [Active Topics](https://wordpress.org/support/plugin/woo-orders-tracking/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woo-orders-tracking/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woo-orders-tracking/reviews/)

## Tags

 * [track order](https://wordpress.org/support/topic-tag/track-order/)

 * 1 reply
 * 2 participants
 * Last reply from: [kimvt1991](https://wordpress.org/support/users/kimvt1991/)
 * Last activity: [5 years, 6 months ago](https://wordpress.org/support/topic/tracking-request-cannot-be-send/#post-13632001)
 * Status: resolved