Title: Transaction Error – something is wrong.
Last modified: September 10, 2024

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# Transaction Error – something is wrong.

 *  Resolved [romonoutic](https://wordpress.org/support/users/romonoutic/)
 * (@romonoutic)
 * [1 year, 9 months ago](https://wordpress.org/support/topic/transaction-error-something-is-wrong-3/)
 * Hi,
 * Thank you for your plugin, I entered API signatures or credentials from two different
   Paypal Accounts and I made two payment tests and I received twice the following
   message:
 * “This transaction cannot be processed. The merchant’s account is not able to 
   process transactions.
   (Transaction Error) something is wrong.”
 * I noticed this error after a customer tried to purchase a product on my site..
   so, I called Paypal and they said that there is no problem or limitations in 
   my Paypal accounts.. What do you think that could be the problem? I was using
   stripe for receiving credit card payments, but I wanted to use your plugin with
   Paypal for credit / debit card transactions.. unfortunately I don’t think this
   could be possible..
 * Thank you for your help,
 * Regards

Viewing 1 replies (of 1 total)

 *  Plugin Support [mbrsolution](https://wordpress.org/support/users/mbrsolution/)
 * (@mbrsolution)
 * [1 year, 9 months ago](https://wordpress.org/support/topic/transaction-error-something-is-wrong-3/#post-18011842)
 * Thank you for reaching out to us. Please check the following documentation to
   make sure you have configured the plugin correctly.
 * [https://wp-ecommerce.net/paypal-pro-payment-gateway-for-woocommerce](https://wp-ecommerce.net/paypal-pro-payment-gateway-for-woocommerce)
 * Kind regards.

Viewing 1 replies (of 1 total)

The topic ‘Transaction Error – something is wrong.’ is closed to new replies.

 * ![](https://ps.w.org/woocommerce-paypal-pro-payment-gateway/assets/icon-128x128.
   png?rev=3474460)
 * [Payment Gateway for PayPal Pro & PayPal Checkout for WooCommerce](https://wordpress.org/plugins/woocommerce-paypal-pro-payment-gateway/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce-paypal-pro-payment-gateway/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woocommerce-paypal-pro-payment-gateway/)
 * [Active Topics](https://wordpress.org/support/plugin/woocommerce-paypal-pro-payment-gateway/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-paypal-pro-payment-gateway/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woocommerce-paypal-pro-payment-gateway/reviews/)

## Tags

 * [something went wrong](https://wordpress.org/support/topic-tag/something-went-wrong/)
 * [transaction error](https://wordpress.org/support/topic-tag/transaction-error/)

 * 1 reply
 * 2 participants
 * Last reply from: [mbrsolution](https://wordpress.org/support/users/mbrsolution/)
 * Last activity: [1 year, 9 months ago](https://wordpress.org/support/topic/transaction-error-something-is-wrong-3/#post-18011842)
 * Status: resolved