Title: Transferring Users from WordPress.com
Last modified: August 19, 2016

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# Transferring Users from WordPress.com

 *  [lorigreenberg](https://wordpress.org/support/users/lorigreenberg/)
 * (@lorigreenberg)
 * [17 years, 11 months ago](https://wordpress.org/support/topic/transferring-users-from-wordpresscom/)
 * I just transferred my content via export/import from a wordpress.com blog to 
   my wordpress.org self-hosted site. I have multiple users and they were transferred
   as well but they aren’t able to log in.
 * My database shows they have passwords (encrypted of course) but for some reason
   they are told that username and passwords are not valid and requesting a lost
   password provides an error also.
 * Is there something simple I can do to get them their passwords and up and running
   again?
 * TIA
 * Lori G.

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Thread Starter [lorigreenberg](https://wordpress.org/support/users/lorigreenberg/)
 * (@lorigreenberg)
 * [17 years, 11 months ago](https://wordpress.org/support/topic/transferring-users-from-wordpresscom/#post-804107)
 * Oops. Site is:
 * [http://watchmecreate.com](http://watchmecreate.com)
 *  [whooami](https://wordpress.org/support/users/whooami/)
 * (@whooami)
 * [17 years, 11 months ago](https://wordpress.org/support/topic/transferring-users-from-wordpresscom/#post-804108)
 * > and requesting a lost password provides an error also.
 * and ….whats the error??????
 *  Thread Starter [lorigreenberg](https://wordpress.org/support/users/lorigreenberg/)
 * (@lorigreenberg)
 * [17 years, 11 months ago](https://wordpress.org/support/topic/transferring-users-from-wordpresscom/#post-804109)
 * darnnit. I knew I needed that.
 * I’ve emailed the group to see what that is!
 *  Thread Starter [lorigreenberg](https://wordpress.org/support/users/lorigreenberg/)
 * (@lorigreenberg)
 * [17 years, 11 months ago](https://wordpress.org/support/topic/transferring-users-from-wordpresscom/#post-804110)
 * Here’s what one said:
 * “I clicked “log in” and it says I am not a registered user. It doesn’t know my
   email address, my user id or my password. (And I know my password).”
 * This person IS showing up as a contributor in my users list.
 * I’m waiting to hear what the other error is when they request a new password.
 *  Thread Starter [lorigreenberg](https://wordpress.org/support/users/lorigreenberg/)
 * (@lorigreenberg)
 * [17 years, 11 months ago](https://wordpress.org/support/topic/transferring-users-from-wordpresscom/#post-804130)
 * I went into my database and under wp_user I browsed the user names and user emails.
   All of the user email fields were empty.
 * I filled in each field with the correct email addresses for each user and they
   were then able to click on the “lost password?” link after they got the ‘invalid
   username’, enter their email and get a new password so they could log in.
 * So, I’m good.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Transferring Users from WordPress.com’ is closed to new replies.

## Tags

 * [password](https://wordpress.org/support/topic-tag/password/)
 * [users](https://wordpress.org/support/topic-tag/users/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 5 replies
 * 2 participants
 * Last reply from: [lorigreenberg](https://wordpress.org/support/users/lorigreenberg/)
 * Last activity: [17 years, 11 months ago](https://wordpress.org/support/topic/transferring-users-from-wordpresscom/#post-804130)
 * Status: not resolved

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