Title: Translate Problem &#8211; Update
Last modified: October 27, 2020

---

# Translate Problem – Update

 *  Resolved [loopforever](https://wordpress.org/support/users/loopforever/)
 * (@loopforever)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/translate-problem-update/)
 * Hi,
    With the Woocommerce update, my translations disappear. My translation file
   is disappearing in “system” but I don’t understand why. Woocommerce rewrites 
   data over the language file. How can I turn this off?

Viewing 8 replies - 1 through 8 (of 8 total)

 *  Plugin Support [Riaan K.](https://wordpress.org/support/users/riaanknoetze/)
 * (@riaanknoetze)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/translate-problem-update/#post-13585555)
 * Hi there,
 * Are you saving your localisation files in the plugin directory or in the WordPress
   translations directory?
 *  Thread Starter [loopforever](https://wordpress.org/support/users/loopforever/)
 * (@loopforever)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/translate-problem-update/#post-13596603)
 * Please look at the image : [Image Link](https://i.ibb.co/bsbsb2H/img.png)
 *  Plugin Support [Damianne P (a11n)](https://wordpress.org/support/users/drwpcom/)
 * (@drwpcom)
 * [5 years, 5 months ago](https://wordpress.org/support/topic/translate-problem-update/#post-13807661)
 * Hi [@loopforever](https://wordpress.org/support/users/loopforever/). Sorry that
   we missed your last response. Have you managed to resolve this issue? Unfortunately,
   I can no longer access the image at the link above.
 *  Thread Starter [loopforever](https://wordpress.org/support/users/loopforever/)
 * (@loopforever)
 * [5 years, 5 months ago](https://wordpress.org/support/topic/translate-problem-update/#post-13811395)
 * Hello again, it’s been a long time. Thank you for your answer.
 * Unfortunately the problem still persists. I searched but couldn’t find an answer.
   
   During the update, a warning like this comes up: Your Woocommerce language file
   is being updated. Therefore, as I mentioned before, all changes are deleted after
   the update. For example, suppose I changed the word vendor to seller. After the
   update, this is again a vendor. So it is getting old. As far as I understand,
   the new version is added over the language file again with the update. Also marked“
   System” as below. Please see image. [https://i.ibb.co/Lg5rw3K/Aaa.png](https://i.ibb.co/Lg5rw3K/Aaa.png)
 *  Plugin Support [Damianne P (a11n)](https://wordpress.org/support/users/drwpcom/)
 * (@drwpcom)
 * [5 years, 5 months ago](https://wordpress.org/support/topic/translate-problem-update/#post-13811750)
 * Hi [@loopforever](https://wordpress.org/support/users/loopforever/). If you’d
   like to make your translations plugin safe, you should upload them to `wp-content/
   languages/woocommerce` as advised in [this guide](https://docs.woocommerce.com/document/woocommerce-localization/#section-8).
 *  Thread Starter [loopforever](https://wordpress.org/support/users/loopforever/)
 * (@loopforever)
 * [5 years, 5 months ago](https://wordpress.org/support/topic/translate-problem-update/#post-13813518)
 * Thank you for your answer.
    1-) I have to create a file like this.
 * 2-) I have to load files with .po and .mo extensions in this file.
 * Did I get right ?
 *  Plugin Support [Damianne P (a11n)](https://wordpress.org/support/users/drwpcom/)
 * (@drwpcom)
 * [5 years, 5 months ago](https://wordpress.org/support/topic/translate-problem-update/#post-13815685)
 * Hi [@loopforever](https://wordpress.org/support/users/loopforever/). Looking 
   at the screenshot again, you are using Loco Translate which is stored in [this file](https://docs.woocommerce.com/document/woocommerce-localization/#section-6).
   In that case, it’s advised to use the Custom location and not the Author or System
   location:
 * ![](https://d.pr/i/iRTEiB+)
 * The Author location will be overwritten by updates of the plugin and the System
   location will be overwritten by updates at WordPress.org.
 * I hope that helps.
 *  Thread Starter [loopforever](https://wordpress.org/support/users/loopforever/)
 * (@loopforever)
 * [5 years, 5 months ago](https://wordpress.org/support/topic/translate-problem-update/#post-13837440)
 * Hello there,
    I change it. I hope it works. Thank you.

Viewing 8 replies - 1 through 8 (of 8 total)

The topic ‘Translate Problem – Update’ is closed to new replies.

 * ![](https://ps.w.org/woocommerce/assets/icon.svg?rev=3234504)
 * [WooCommerce](https://wordpress.org/plugins/woocommerce/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woocommerce/)
 * [Active Topics](https://wordpress.org/support/plugin/woocommerce/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woocommerce/reviews/)

 * 8 replies
 * 3 participants
 * Last reply from: [loopforever](https://wordpress.org/support/users/loopforever/)
 * Last activity: [5 years, 5 months ago](https://wordpress.org/support/topic/translate-problem-update/#post-13837440)
 * Status: resolved