Title: Translucent grey background
Last modified: February 3, 2020

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# Translucent grey background

 *  Resolved [temporalnaut](https://wordpress.org/support/users/temporalnaut/)
 * (@temporalnaut)
 * [6 years, 4 months ago](https://wordpress.org/support/topic/translucent-grey-background/)
 * I use the share buttons that were in my purchased template. FB, Twitter and mailto
   work correctly, but after sharing on Pinterest, a dark gray, translucent background
   appears behind the share window, which will remain there even after the share
   window is closed. In the center is an icon of a badly loaded image and in the
   upper right corner there is a cross to close. It does this on the desktop and
   on the mobile.
    After the Jetpack has been deactivated, the background is not
   displayed so I guess it is associated with it. Can I turn it off? [https://imgur.com/a/bsOVB8a](https://imgur.com/a/bsOVB8a)
   The site is in maintenance mode, so if you need to see it, I’ll give you a login–
   in that case send me your email.

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Plugin Support [KokkieH](https://wordpress.org/support/users/kokkieh/)
 * (@kokkieh)
 * [6 years, 4 months ago](https://wordpress.org/support/topic/translucent-grey-background/#post-12396117)
 * Hi there,
 * The only reason I can think of for this is that your theme’s built-in sharing
   buttons are causing a conflict with Jetpack’s sharing buttons, in which case 
   this is something that would need to be fixed on your theme’s side.
 * But if you won’t be using Jetpack’s sharing buttons, you can just disable the
   Jetpack sharing module, which should also prevent this.
 * [https://jetpack.com/support/sharing/](https://jetpack.com/support/sharing/)
 *  Thread Starter [temporalnaut](https://wordpress.org/support/users/temporalnaut/)
 * (@temporalnaut)
 * [6 years, 4 months ago](https://wordpress.org/support/topic/translucent-grey-background/#post-12397550)
 * Jetpack → Settings → Sharing
    – disabled all
 * Settings → Sharing
    – I don’t see this setting there (probably due to jetpack
   sharing turned off?)
 * Does not help, is there another option from the Jetpack?
 *  Plugin Support [lizkarkoski](https://wordpress.org/support/users/lizkarkoski/)
 * (@lizkarkoski)
 * [6 years, 4 months ago](https://wordpress.org/support/topic/translucent-grey-background/#post-12398751)
 * Right. You need Jetpack enabled before you can make that change.
 *  Thread Starter [temporalnaut](https://wordpress.org/support/users/temporalnaut/)
 * (@temporalnaut)
 * [6 years, 4 months ago](https://wordpress.org/support/topic/translucent-grey-background/#post-12399261)
 * No effect on it gray background
 *  Plugin Support [lizkarkoski](https://wordpress.org/support/users/lizkarkoski/)
 * (@lizkarkoski)
 * [6 years, 4 months ago](https://wordpress.org/support/topic/translucent-grey-background/#post-12399729)
 * Hi – I can’t see the site URL in that screen shot. Please provide the site URL
   so we can check the connection for errors. If you’d rather provide that information
   to us privately it can be done via:
 * [https://jetpack.com/contact-support/?rel=support](https://jetpack.com/contact-support/?rel=support)
 *  Plugin Support [KokkieH](https://wordpress.org/support/users/kokkieh/)
 * (@kokkieh)
 * [6 years, 4 months ago](https://wordpress.org/support/topic/translucent-grey-background/#post-12400621)
 * If Jetpack’s sharing settings are already disabled, then Jetpack cannot be having
   any effect on this.
 * As the sharing buttons experiencing the issue is controlled by your theme, please
   contact their support directly for help. Even if Jetpack is conflicting with 
   your theme somehow, that’s something your theme’s developers would need to fix
   on their end.

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Translucent grey background’ is closed to new replies.

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 * 6 replies
 * 3 participants
 * Last reply from: [KokkieH](https://wordpress.org/support/users/kokkieh/)
 * Last activity: [6 years, 4 months ago](https://wordpress.org/support/topic/translucent-grey-background/#post-12400621)
 * Status: resolved