Title: Trigger Not Working
Last modified: August 8, 2020

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# Trigger Not Working

 *  Resolved [breadbakes](https://wordpress.org/support/users/breadbakes/)
 * (@breadbakes)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/trigger-not-working-4/)
 * Hello – The trigger does not work on any of my pages. I have it set up to popup
   a web form when a button in the footer is pushed. The button is entitled “Do 
   not sell my personal information.” You can see it on any of my pages. It should
   popup whenever the button is pushed. Button “pushes” but nothing happens. The
   popup is not loading on the front end. I use Word Press for my website. I have
   tried to troubleshoot this according to your instructions with no luck. By the
   way, it worked for the first 24 hours and after that, nothing. Thanks.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ftrigger-not-working-4%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  [Maria T](https://wordpress.org/support/users/mariatogonon/)
 * (@mariatogonon)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/trigger-not-working-4/#post-13230069)
 * Hi [@breadbakes](https://wordpress.org/support/users/breadbakes/) – thanks for
   reaching out and apologies for the inconvenience this has caused you.
 * I viewed your site and upon checking, I see the issue that you are having. Could
   you please check that you did not add any **targeting rules** that could be causing
   it to not show up? Try removing them all to confirm.
 * **Or**, if you have any caching plugin active on your site, you can try to deactivate
   it temporarily from your end to see if that helps as well.
 * If that helps, then we would very much appreciate it if you could quickly [rate the plugin](https://wordpress.org/support/plugin/popup-maker/reviews/?rate=5#rate-response),
   just to help us spread the word.
 * Otherwise, for us to assist you further with your issue, you will need to escalate
   it directly to our HelpScout support desk. Check out this link: [https://wppopupmaker.com/support/](https://wppopupmaker.com/support/)
   Thank you.

Viewing 1 replies (of 1 total)

The topic ‘Trigger Not Working’ is closed to new replies.

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 * 1 reply
 * 2 participants
 * Last reply from: [Maria T](https://wordpress.org/support/users/mariatogonon/)
 * Last activity: [5 years, 10 months ago](https://wordpress.org/support/topic/trigger-not-working-4/#post-13230069)
 * Status: resolved