Title: trigger once per session
Last modified: September 11, 2018

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# trigger once per session

 *  Resolved [kkjj](https://wordpress.org/support/users/kkjj/)
 * (@kkjj)
 * [7 years, 9 months ago](https://wordpress.org/support/topic/trigger-once-per-session/)
 * Hi
 * I want to use the exit intent pop up. I have been looking through all your help
   forums, I want to know if the bug associated with “trigger once per session” 
   has been fixed?
 * I downloaded your free version today (the latest version) and when I use it then
   it pops up every time I go to a page within the same session. This includes if
   I leave the page and come back to it and then try to close the window. Basically
   it is treating each time I go to a page as a “new session”. Can you let me know
   what I need to do differently to see it only once in the session?
 * Thanks
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ftrigger-once-per-session%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Support [Dimitris – WPMU DEV Support](https://wordpress.org/support/users/wpmudev-support6/)
 * (@wpmudev-support6)
 * [7 years, 9 months ago](https://wordpress.org/support/topic/trigger-once-per-session/#post-10678342)
 * Hello [@kkjj](https://wordpress.org/support/users/kkjj/)
 * The _“trigger once per session”_ option is per **browser session**, so this session
   will get reset on every reload.
 * To totally get rid of the popup, you can check the **“No longer show this message
   across the site”** option in **Display Settings -> Additional settings -> After
   Pop-up is closed**.
 * Warm regards,
    Dimitris
 *  Thread Starter [kkjj](https://wordpress.org/support/users/kkjj/)
 * (@kkjj)
 * [7 years, 9 months ago](https://wordpress.org/support/topic/trigger-once-per-session/#post-10679331)
 * Hi Dimitris
 * But it isn’t working in that way. It is not just showing up once per browser 
   session but once per page reload.
 * Is there something else I am missing? I basically want people to be able to browse
   the whole website and when they try to leave then it pops up only once. If they
   come back the same day then it does the same thing again.
 * Thanks
 *  Plugin Support [Imran – WPMU DEV Support](https://wordpress.org/support/users/wpmudev-support9/)
 * (@wpmudev-support9)
 * [7 years, 9 months ago](https://wordpress.org/support/topic/trigger-once-per-session/#post-10687914)
 * Hello [@kkjj](https://wordpress.org/support/users/kkjj/)
 * Hope you’re doing well!
 * I’ve visited your site and see that the opt-in is working well. It is showing
   up once per session and not per page reload, when subscribing or simply closing
   the opt-in.
 * Would you please let us know what browser you’re using? Also, please clear browser
   cache by following instructions from here:
    [https://www.refreshyourcache.com/](https://www.refreshyourcache.com/)
 * Please advise,
 * Cheers,
    Nastia
 *  Plugin Support [Dimitris – WPMU DEV Support](https://wordpress.org/support/users/wpmudev-support6/)
 * (@wpmudev-support6)
 * [7 years, 8 months ago](https://wordpress.org/support/topic/trigger-once-per-session/#post-10715007)
 * Hello there [@kkjj](https://wordpress.org/support/users/kkjj/)
 * We didn’t hear back from you for quite a while now, so I’m marking this topic
   as resolved. Feel free to post back any update, if you need further assistance,
   and we’ll re-open it and carry on troubleshooting. 🙂
 * Thank you,
    Dimitris

Viewing 4 replies - 1 through 4 (of 4 total)

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## Tags

 * [exit pop up](https://wordpress.org/support/topic-tag/exit-pop-up/)

 * 4 replies
 * 3 participants
 * Last reply from: [Dimitris – WPMU DEV Support](https://wordpress.org/support/users/wpmudev-support6/)
 * Last activity: [7 years, 8 months ago](https://wordpress.org/support/topic/trigger-once-per-session/#post-10715007)
 * Status: resolved