Title: Trouble with even basic functionality
Last modified: April 27, 2021

---

# Trouble with even basic functionality

 *  Resolved [dwhart1](https://wordpress.org/support/users/dwhart1/)
 * (@dwhart1)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/trouble-with-even-basic-functionality/)
 * Hi there,
 * I can’t seem to get Autoptimize to function at all on my WP install. It sounds
   like a wonderful plugin, I’m looking forward to use it.
    - WP is up to date
    - Hosting is on WP Engine
    - Autoptimize is installed, it adds the line below when I view source:
 * `<link rel='stylesheet' id='autoptimize-toolbar-css' href='https://{url}/wp-content/
   plugins/autoptimize/classes/static/toolbar.css?ver=2.8.3' type='text/css' media
   ='all' />`
 * However, none of the CSS files are aggregated or minified. I think the best indication
   is inside ‘Cache Info’ it says:
 *     ```
       Cache folder	/nas/content/live/{sitename}/wp-content/cache/autoptimize/
       Can we write?	Yes
       Cached styles and scripts	0 files, totalling 0.00 B (calculated at 09:58 UTC)
       ```
   
 * Have tried the following:
    1. Disabling all plugins
    2. Changing the theme to default
    3. Searched the help topics here
 * Unfortunately I can’t share the URL to the site. Do you have any suggestions?
    -  This topic was modified 5 years, 1 month ago by [dwhart1](https://wordpress.org/support/users/dwhart1/).

Viewing 7 replies - 1 through 7 (of 7 total)

 *  Plugin Author [Optimizing Matters](https://wordpress.org/support/users/optimizingmatters/)
 * (@optimizingmatters)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/trouble-with-even-basic-functionality/#post-14369778)
 * Hard to say without being able to inspect the HTML source, but Autoptimize does
   a number of checks before it starts optimizing, e.g. [is there a `<html` tag present, is it AMP-html, …](https://github.com/futtta/autoptimize/blob/b9e3ff920ad9169559af1b2fb72fc1ab60033d58/classes/autoptimizeMain.php#L421)
   in which case it does not optimize. Maybe one of those checks is causing AO to
   skipp optimizing?
 *  Thread Starter [dwhart1](https://wordpress.org/support/users/dwhart1/)
 * (@dwhart1)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/trouble-with-even-basic-functionality/#post-14370577)
 * Going to share this temporarily, here’s the url:
 * [https://evnx.hostingco.com/](https://evnx.hostingco.com/)
    -  This reply was modified 5 years, 1 month ago by [dwhart1](https://wordpress.org/support/users/dwhart1/).
 *  Plugin Author [Optimizing Matters](https://wordpress.org/support/users/optimizingmatters/)
 * (@optimizingmatters)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/trouble-with-even-basic-functionality/#post-14370662)
 * it’s behind basic authentication dwhart1 🙂
 *  Thread Starter [dwhart1](https://wordpress.org/support/users/dwhart1/)
 * (@dwhart1)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/trouble-with-even-basic-functionality/#post-14370692)
 * Sorry…
    U: evnx P: evnx
    -  This reply was modified 5 years, 1 month ago by [dwhart1](https://wordpress.org/support/users/dwhart1/).
 *  Plugin Author [Optimizing Matters](https://wordpress.org/support/users/optimizingmatters/)
 * (@optimizingmatters)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/trouble-with-even-basic-functionality/#post-14370706)
 * Good news; it works from where I’m looking:
 * [[
 * I *guess* you’re not seeing that as you’re logged on and have the “also optimize
   for logged on editors/ administrators” off?
 *  Thread Starter [dwhart1](https://wordpress.org/support/users/dwhart1/)
 * (@dwhart1)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/trouble-with-even-basic-functionality/#post-14370798)
 * Thanks! Weird… I think the cache took some time to build.
 * Okay, guess it’s working!
 *  Plugin Author [Optimizing Matters](https://wordpress.org/support/users/optimizingmatters/)
 * (@optimizingmatters)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/trouble-with-even-basic-functionality/#post-14370935)
 * all is well that ends well 🙂
 * feel free to [leave a review of the plugin and support here](https://wordpress.org/support/plugin/autoptimize/reviews/#new-post)!
   🙂

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Trouble with even basic functionality’ is closed to new replies.

 * ![](https://ps.w.org/autoptimize/assets/icon-256X256.png?rev=2211608)
 * [Autoptimize](https://wordpress.org/plugins/autoptimize/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/autoptimize/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/autoptimize/)
 * [Active Topics](https://wordpress.org/support/plugin/autoptimize/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/autoptimize/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/autoptimize/reviews/)

 * 7 replies
 * 2 participants
 * Last reply from: [Optimizing Matters](https://wordpress.org/support/users/optimizingmatters/)
 * Last activity: [5 years, 1 month ago](https://wordpress.org/support/topic/trouble-with-even-basic-functionality/#post-14370935)
 * Status: resolved