Title: troubleshooting &#8212; path incorrect
Last modified: August 27, 2018

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# troubleshooting — path incorrect

 *  Resolved [wasanajones](https://wordpress.org/support/users/wasanajones/)
 * (@wasanajones)
 * [7 years, 9 months ago](https://wordpress.org/support/topic/troubleshooting-path-incorrect/)
 * Hi – Thanks for this great plugin
 * I’ve been troubleshooting my site and this is throwing a 500 server error
 * wp-content/plugins/supportcandy/asset/css/images/ui-bg_flat_75_ffffff_40x100.
   png
 * that path is incorrect
 * and so far I haven’t seen that .png file

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Contributor [SupportCandy](https://wordpress.org/support/users/supportcandy/)
 * (@supportcandy)
 * [7 years, 9 months ago](https://wordpress.org/support/topic/troubleshooting-path-incorrect/#post-10627135)
 * Hi there,
    Issue is already fixed but not released yet. It will be available 
   in next version in couple of days. (Version 1.0.4)
 *  Thread Starter [wasanajones](https://wordpress.org/support/users/wasanajones/)
 * (@wasanajones)
 * [7 years, 9 months ago](https://wordpress.org/support/topic/troubleshooting-path-incorrect/#post-10627735)
 * thanks – for temp I just created a folder and found that common image, figured
   it was something you folks were going to resolve easily

Viewing 2 replies - 1 through 2 (of 2 total)

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 * 2 replies
 * 2 participants
 * Last reply from: [wasanajones](https://wordpress.org/support/users/wasanajones/)
 * Last activity: [7 years, 9 months ago](https://wordpress.org/support/topic/troubleshooting-path-incorrect/#post-10627735)
 * Status: resolved