Title: Troubleshooting several issues
Last modified: July 17, 2024

---

# Troubleshooting several issues

 *  [marinahass](https://wordpress.org/support/users/marinahass/)
 * (@marinahass)
 * [1 year, 9 months ago](https://wordpress.org/support/topic/troubleshooting-several-issues/)
 * Hello,
 * I am using WordPress via my employer’s web hosting service, but they no longer
   offer support. I’m hoping you can help me troubleshoot some issues with the theme
   Twenty Twenty-Three.
    - Sticky posts do not actually get pinned to the top of the blog (even when 
      I click on the “stick to the top of the blog” option); when I preview in other
      themes, they are pinned, but not in this theme.
    - The media gallery function only allows me to upload up to 3 files at a time.
      If I try to upload more, the images do not get uploaded.
    - The option to include an image in each blog’s preview on the main page is 
      now gone.
    - Help please!!!!
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ftroubleshooting-several-issues%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Moderator [jordesign](https://wordpress.org/support/users/jordesign/)
 * (@jordesign)
 * [1 year, 8 months ago](https://wordpress.org/support/topic/troubleshooting-several-issues/#post-17904167)
 * Hi [@marinahass](https://wordpress.org/support/users/marinahass/) – I do’t know
   if I’ll have the exact answers – but I do have a few ideas you can try out…
 * > Sticky posts do not actually get pinned to the top of the blog (even when I
   > click on the “stick to the top of the blog” option); when I preview in other
   > themes, they are pinned, but not in this theme.
 * This _could_ have something to do with the way the Query Loop block is set up
   in your template. If you go to Appearance > Editor and then go to Templates >
   Blog Home you can check the Query loop. You’ll want to make the option to ‘include
   sticky posts’ is turned on./
 * [https://wordpress.org/documentation/article/query-loop-block/#sticky-posts](https://wordpress.org/documentation/article/query-loop-block/#sticky-posts)
 * > The media gallery function only allows me to upload up to 3 files at a time.
   > If I try to upload more, the images do not get uploaded.
 * This one definitely sounds odd. Is this when you upload directly to ‘Media’ from
   your main menu? Or when you’re adding a Gallery block to the page? If you could
   share a screencast/video of that happening it would be really helpful.
 * > The option to include an image in each blog’s preview on the main page is now
   > gone.
 * Could you please explain a little more? do you mean that when a Featured Image
   is added to a post, i doesn’t display for visitors? Or that you can’t find where
   it’s possible to _add_ the Featured Image in the first place.

Viewing 1 replies (of 1 total)

The topic ‘Troubleshooting several issues’ is closed to new replies.

 * ![](https://i0.wp.com/themes.svn.wordpress.org/twentytwentythree/1.6/screenshot.
   png)
 * Twenty Twenty-Three
 * [Support Threads](https://wordpress.org/support/theme/twentytwentythree/)
 * [Active Topics](https://wordpress.org/support/theme/twentytwentythree/active/)
 * [Unresolved Topics](https://wordpress.org/support/theme/twentytwentythree/unresolved/)
 * [Reviews](https://wordpress.org/support/theme/twentytwentythree/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [jordesign](https://wordpress.org/support/users/jordesign/)
 * Last activity: [1 year, 8 months ago](https://wordpress.org/support/topic/troubleshooting-several-issues/#post-17904167)
 * Status: not resolved