Title: Try another plugin
Last modified: October 2, 2017

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# Try another plugin

 *  [Nicu Danciu](https://wordpress.org/support/users/nicu-danciu/)
 * (@nicu-danciu)
 * [8 years, 8 months ago](https://wordpress.org/support/topic/try-another-plugin/)
 * So, if something could go wrong, then it will go wrong in this plugin.
    Setting
   up the email address is a thing that one cannot ever understand. This is the 
   first plugin where you have to setup the email address. The SFMANUAL…a catastrophe.
   It is something like a Russian speaking Chinese. Submit button does all kind 
   of surprises, but never send the mail. Instead, testing module works fine. That
   makes you more confused. The best way to deal with this plugin, if you do not
   want to waste your time, is to go to another. I have lost too much time with 
   this plugin and I would give zero stars. Can I?

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [EDGARROJAS](https://wordpress.org/support/users/edgarrojas/)
 * (@edgarrojas)
 * [8 years, 8 months ago](https://wordpress.org/support/topic/try-another-plugin/#post-9548744)
 * Hello!
 * Sorry that you have a bad experience with the plugin. With ‘This is the first
   plugin where you have to setup the email address’ i guess you mean the field ‘
   From Email Address’?, that field is actually optional and it is used to define
   a different from address (the email where the email comes from) if you want. 
   You can leave it blank if you want too. You can also find a definition of all
   the elements of the screen here: [https://sfmanual.rednao.com/documentation/emailing/configuring-email/](https://sfmanual.rednao.com/documentation/emailing/configuring-email/)
 * ‘The SFMANUAL…a catastrophe. It is something like a Russian speaking Chinese’
   I admit english is not my first language (i created the documentation) so i agree
   it needs improvements ( and i try to improve it weekly ). I don’t think is a 
   total catastrophe though, specially when many persons have told me it has been
   useful for them, but i respect your opinion.
 * ‘Submit button does all kind of surprises, but never send the mail.’ If you are
   not receiving the email most of the times is because there is a misconfiguration
   with your email provider. The ‘Test Module’ (i guess you are talking about the
   email doctor?, [https://sfmanual.rednao.com/documentation/emailing/resolving-problems-with-the-emails/](https://sfmanual.rednao.com/documentation/emailing/resolving-problems-with-the-emails/))
   tries to help you find and repair the problem quickly but if it was not helpful,
   or make you more confused, you can always contact support.
 * Again, sorry that you had such a bad experience, if you want you can contact 
   me and i can personally help you fix the email issue. Otherwise good luck with
   your project =).
 * Regards!
 *  Thread Starter [Nicu Danciu](https://wordpress.org/support/users/nicu-danciu/)
 * (@nicu-danciu)
 * [8 years, 8 months ago](https://wordpress.org/support/topic/try-another-plugin/#post-9550010)
 * Never mind, I have already deleted it.
    Trust me, nobody will stand losing so
   much time to setup a plugin, no matter what plugin. When you install it you expect
   to do what it says. Losing hours to see why Submit button does not function in
   a Form Plugin is not the right way to work. Otherwise, good luck with your project
   too.
 *  Plugin Author [EDGARROJAS](https://wordpress.org/support/users/edgarrojas/)
 * (@edgarrojas)
 * [8 years, 8 months ago](https://wordpress.org/support/topic/try-another-plugin/#post-9550128)
 * Actually you can setup a form with 3 clicks (if you use a template) also you 
   can create a form from zero in less than one minute.
 * In this case it seems that there was an issue with the reception of emails and
   i apologize for that, please have in mind that issues like these are not particular
   of this plugin, all the other plugins that have emailing feature have the same
   kind of problems (for example, ninja form in their support form even has a section
   specific for this problem).
 * In this case though, you mention that the documentation was not helpful at all
   for you and caused you alot of frustration and waste of time, sorry for that.
   I appreciate your feedback and i will try to improve it.
 * Regards!

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Try another plugin’ is closed to new replies.

 * ![](https://ps.w.org/smart-forms/assets/icon-256x256.jpg?rev=1226707)
 * [Smart Forms - when you need more than just a contact form](https://wordpress.org/plugins/smart-forms/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/smart-forms/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/smart-forms/)
 * [Active Topics](https://wordpress.org/support/plugin/smart-forms/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/smart-forms/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/smart-forms/reviews/)

 * 3 replies
 * 2 participants
 * Last reply from: [EDGARROJAS](https://wordpress.org/support/users/edgarrojas/)
 * Last activity: [8 years, 8 months ago](https://wordpress.org/support/topic/try-another-plugin/#post-9550128)