Title: TS Poll keeps loading Last modified: June 2, 2024 --- # TS Poll keeps loading * Resolved [rere33](https://wordpress.org/support/users/rere33/) * (@rere33) * [2 years ago](https://wordpress.org/support/topic/ts-poll-keeps-loading/) * I recently encountered an issue with the TS Poll plugin on my WordPress site. Initially, everything was functioning correctly, but today I noticed that all the polls are stuck on the loading screen and won’t display properly. Could you please advise on how to resolve this? * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fts-poll-keeps-loading%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 9 replies - 1 through 9 (of 9 total) * Plugin Author [totalsoft](https://wordpress.org/support/users/totalsoft/) * (@totalsoft) * [2 years ago](https://wordpress.org/support/topic/ts-poll-keeps-loading/#post-17798803) * Hello, dear rere33. * Thank you for contacting us and reporting your problem. * Edit our gallery poll-wp/public/js/tsp-content-js.phpChange code in line 701. * jQuery(“main.ts_poll_main_%1$s > div.ts_poll_answer span.ts_poll_r_block”).css(“ z-index”, “9999”).animate({ “opacity”: “1” }, 500); * Please edit the code and write like this. * jQuery(“main.ts_poll_main_%1$s > div.ts_poll_answer span.ts_poll_r_block”).css(“ z-index”, “1”).animate({ “opacity”: “1” }, 500); * We are always happy to hear from you and solve all problems. We will develop the plugin with you. For us, the most important thing is that the plugin should be used by the developers themselves. * Have a good day! * [finnjean](https://wordpress.org/support/users/finnjean/) * (@finnjean) * [1 year, 11 months ago](https://wordpress.org/support/topic/ts-poll-keeps-loading/#post-17848411) * Well, I have the same problem, but your advice did not help me. So – what now? I´m of course quite shure, that I did it right: [https://thy.pt/wp-admin/plugin-editor.php?file=poll-wp%2Fpublic%2Fjs%2Ftsp-content-js.php&plugin=poll-wp%2Findex.php](https://thy.pt/wp-admin/plugin-editor.php?file=poll-wp%2Fpublic%2Fjs%2Ftsp-content-js.php&plugin=poll-wp%2Findex.php) * Plugin Author [totalsoft](https://wordpress.org/support/users/totalsoft/) * (@totalsoft) * [1 year, 11 months ago](https://wordpress.org/support/topic/ts-poll-keeps-loading/#post-17848662) * Hello, dear finnjean. * Thank you for contacting us and reporting your problem. * Sorry. But according to the forum rules, please open a new topic. * We are always happy to hear from you and solve all problems. We will develop the plugin with you. For us, the most important thing is that the plugin should be used by the developers themselves. * Have a good day! * [finnjean](https://wordpress.org/support/users/finnjean/) * (@finnjean) * [1 year, 11 months ago](https://wordpress.org/support/topic/ts-poll-keeps-loading/#post-17848960) * My poll does not work on my blog, [https://thy.pt](https://thy.pt), it did earlier. When I put the code, eg. [TS_Poll id=”8″], on my pade, it just runs around and around, nothing happens. I read your answer to a customer with the same problem, and you advised him to change a line 701. I did the same. But this does not work. So – what now? I´m of course quite shure, that I did it right: [https://thy.pt/wp-admin/plugin-editor.php?file=poll-wp%2Fpublic%2Fjs%2Ftsp-content-js.php&plugin=poll-wp%2Findex.php](https://thy.pt/wp-admin/plugin-editor.php?file=poll-wp%2Fpublic%2Fjs%2Ftsp-content-js.php&plugin=poll-wp%2Findex.php) - This reply was modified 1 year, 11 months ago by [finnjean](https://wordpress.org/support/users/finnjean/). Reason: thy.pt, not thynu.dk * [finnjean](https://wordpress.org/support/users/finnjean/) * (@finnjean) * [1 year, 11 months ago](https://wordpress.org/support/topic/ts-poll-keeps-loading/#post-17848969) * A failure: My blog is not thynu.dk, but thy.pt. I wrote the wrong version of my two blogs. * [finnjean](https://wordpress.org/support/users/finnjean/) * (@finnjean) * [1 year, 11 months ago](https://wordpress.org/support/topic/ts-poll-keeps-loading/#post-17848988) * I don´t find, where I can write in a new topic … * Plugin Author [totalsoft](https://wordpress.org/support/users/totalsoft/) * (@totalsoft) * [1 year, 11 months ago](https://wordpress.org/support/topic/ts-poll-keeps-loading/#post-17849099) * [Here is the link.](https://wordpress.org/support/plugin/poll-wp/#new-topic-0) * [lotfisims](https://wordpress.org/support/users/lotfisims/) * (@lotfisims) * [1 year, 11 months ago](https://wordpress.org/support/topic/ts-poll-keeps-loading/#post-17858179) * If you have not fixed the issue yet, check your server firewall maybe he is blocking access to : wp-admin/admin-ajax.php * [flankeskragenbank](https://wordpress.org/support/users/flankeskragenbank/) * (@flankeskragenbank) * [1 year, 9 months ago](https://wordpress.org/support/topic/ts-poll-keeps-loading/#post-17960710) * Same issue. Keeps loading and loading. Viewing 9 replies - 1 through 9 (of 9 total) The topic ‘TS Poll keeps loading’ is closed to new replies. * ![](https://ps.w.org/poll-wp/assets/icon-128x128.png?rev=2692920) * [TS Poll - Survey, Versus Poll, Image Poll, Video Poll](https://wordpress.org/plugins/poll-wp/) * [Frequently Asked Questions](https://wordpress.org/plugins/poll-wp/#faq) * [Support Threads](https://wordpress.org/support/plugin/poll-wp/) * [Active Topics](https://wordpress.org/support/plugin/poll-wp/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/poll-wp/unresolved/) * [Reviews](https://wordpress.org/support/plugin/poll-wp/reviews/) * 9 replies * 5 participants * Last reply from: [flankeskragenbank](https://wordpress.org/support/users/flankeskragenbank/) * Last activity: [1 year, 9 months ago](https://wordpress.org/support/topic/ts-poll-keeps-loading/#post-17960710) * Status: resolved