Title: tutormate plugin error
Last modified: August 10, 2021

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# tutormate plugin error

 *  [ireshdilshan](https://wordpress.org/support/users/ireshdilshan/)
 * (@ireshdilshan)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/tutormate-plugin-error/)
 * Hello,
    im using TutorStarter and tutor free version. i have installed tutormate
   plugin recommended by the theme, after installing i get an error [https://prnt.sc/1m22zjr](https://prnt.sc/1m22zjr)
 * could you please check why this happen. this is a fresh installation.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ftutormate-plugin-error%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [rifattariq007](https://wordpress.org/support/users/rifattariq007/)
 * (@rifattariq007)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/tutormate-plugin-error/#post-14751990)
 * Greetings and a good day to you!
 * This issue happened because of an older and unsupported version of PHP. The 7.2
   and older versions of PHP is not being maintained by the core team anymore. WordPress
   itself is recommending to use 7.4 or later versions to ensure best security and
   performance features.
 * We are sorry that we have mistakenly removed support for older PHP versions. 
   We have added that back and preparing to release it soon. But if possible, please
   contact your website hosting provider and request them to update the PHP version
   on your server to the latest version or PHP. At least 7.3 would be enough as 
   it is being actively maintained.
    ​ ​Also, please keep your WordPress version
   up to date. Keep it at 5.7.3 or lower. ​ ​Hopefully doing these will solve the
   issue for you. ​ Best Regards,
 *  Thread Starter [ireshdilshan](https://wordpress.org/support/users/ireshdilshan/)
 * (@ireshdilshan)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/tutormate-plugin-error/#post-14752776)
 * Hi. Thanks for reply. its working fine after changing the php version.
 *  [rifattariq007](https://wordpress.org/support/users/rifattariq007/)
 * (@rifattariq007)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/tutormate-plugin-error/#post-14752788)
 * Greetings and a good day to you!
 * Great! I am very happy to hear that!
 * Best Regards,

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘tutormate plugin error’ is closed to new replies.

 * ![](https://i0.wp.com/themes.svn.wordpress.org/tutorstarter/3.0.4/screenshot.
   png)
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 * 3 replies
 * 2 participants
 * Last reply from: [rifattariq007](https://wordpress.org/support/users/rifattariq007/)
 * Last activity: [4 years, 10 months ago](https://wordpress.org/support/topic/tutormate-plugin-error/#post-14752788)
 * Status: not resolved