• Resolved kimmer99

    (@kimmer99)


    Am I correct in assuming that there is no way to have two different appointment types at the same time with both being booked (e.g., if you have two professionals in a practice and either or both can take phone calls at a specific time is there away to allow for two phone calls at that time)?

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  • Plugin Author NSquared

    (@croixhaug)

    Hi @kimmer99, our Business edition of SSA will be supporting multiple staff members – https://simplyscheduleappointments.com/coming-soon/#business – which will have the most control/flexibility.

    The current version of SSA is really built around scheduling a single person’s time, but we do have a workaround where you can accomplish what you’re trying to do (where every appointment type has its own availability). It requires a little bit of PHP code, but we can show you where to put it:

    The easiest place to put this (if you don’t have a site-specific plugin) is to open your child theme’s functions.php file – in wp-content/themes/your-theme/functions.php – and add this to the top (just below the <?php line):

    add_filter( 'ssa/get_booked_periods/should_separate_availability_for_appointment_types', '__return_true' );

    After making that change, you should be able to book the same time in each of the appointment types. Two people could book at 7pm (one in Appointment Type A and one in Appointment Type B)

    Hope that helps!

    Thanks,
    Nathan

    Plugin Author NSquared

    (@croixhaug)

    Here’s a screenshot of how your functions.php might look after adding our code:

Viewing 2 replies - 1 through 2 (of 2 total)

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