Title: Two-Factor Email Authentication
Last modified: April 2, 2020

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# Two-Factor Email Authentication

 *  Resolved [Cooltahen](https://wordpress.org/support/users/asdiauw/)
 * (@asdiauw)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/two-factor-email-authentication/)
 * Hello. Technical issue Two-Factor Email Authentication. The confirmation code
   comes to the E-mail, but the page is only being updated and that’s it. Screenshot
   of the confirmation page [https://i.imgur.com/Ah2Vg7H.png](https://i.imgur.com/Ah2Vg7H.png)
   and screenshot of the audit log [https://i.imgur.com/f42ghvu.png](https://i.imgur.com/f42ghvu.png)

Viewing 9 replies - 1 through 9 (of 9 total)

 *  Plugin Author [Paul](https://wordpress.org/support/users/paultgoodchild/)
 * (@paultgoodchild)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/two-factor-email-authentication/#post-12618562)
 * I’m not sure what you mean by “only being updated”… Can you elaborate, please?
 * Also, please turn off any page caching while trying to fix this
 *  Thread Starter [Cooltahen](https://wordpress.org/support/users/asdiauw/)
 * (@asdiauw)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/two-factor-email-authentication/#post-12620613)
 * I mean, when you paste the verification code on the 2FA page, the page just refreshes.
   Also cancellation does not work. And there is something wrong with the encoding.
   
   No caching plugins are installed on the site.
 *  Plugin Author [Paul](https://wordpress.org/support/users/paultgoodchild/)
 * (@paultgoodchild)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/two-factor-email-authentication/#post-12621357)
 * I’m fairly sure you have caching employed somewhere… Perhaps by your host. Seeing
   the same page, unchanging, is a symptom of caching interfering. Especially if
   Cancel is showing the same thing.
 * The 2fa system works. There’s no other problem being reported about this anywhere
   else. Something in your site is causing this.
 *  Thread Starter [Cooltahen](https://wordpress.org/support/users/asdiauw/)
 * (@asdiauw)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/two-factor-email-authentication/#post-12621391)
 * On a clean installation, wordpress checked really works.
    And with the encoding,
   tell me what’s wrong?
 *  Plugin Author [Paul](https://wordpress.org/support/users/paultgoodchild/)
 * (@paultgoodchild)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/two-factor-email-authentication/#post-12621520)
 * yep, that’s a problem we’ll need to fix. What your language?
 *  Thread Starter [Cooltahen](https://wordpress.org/support/users/asdiauw/)
 * (@asdiauw)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/two-factor-email-authentication/#post-12621872)
 * Russian. And if you have any tips for fixing the original problem, please give.
 *  Plugin Author [Paul](https://wordpress.org/support/users/paultgoodchild/)
 * (@paultgoodchild)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/two-factor-email-authentication/#post-12622183)
 * We’ll look at the encoding, but we can’t fix the caching issue on your site, 
   sorry – please contact your webhost for advice on this
 *  Thread Starter [Cooltahen](https://wordpress.org/support/users/asdiauw/)
 * (@asdiauw)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/two-factor-email-authentication/#post-12622203)
 * Спасибо за уделённое время.
 *  Plugin Author [Paul](https://wordpress.org/support/users/paultgoodchild/)
 * (@paultgoodchild)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/two-factor-email-authentication/#post-12622275)
 * Нет проблем! 😉

Viewing 9 replies - 1 through 9 (of 9 total)

The topic ‘Two-Factor Email Authentication’ is closed to new replies.

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 * 9 replies
 * 2 participants
 * Last reply from: [Paul](https://wordpress.org/support/users/paultgoodchild/)
 * Last activity: [6 years, 2 months ago](https://wordpress.org/support/topic/two-factor-email-authentication/#post-12622275)
 * Status: resolved