Title: Two issues.
Last modified: August 31, 2016
---
# Two issues.
* [packeo](https://wordpress.org/support/users/packeo/)
* (@packeo)
* [10 years, 1 month ago](https://wordpress.org/support/topic/two-issues-13/)
* General Facts:
Currently running WP.4.5.2 via Godaddy’s WP Dedicated server.
* **A)**
Historically, I’ve been running NextGen 1.9.3 and using short codes similar
to this one. [nggallery id=doe9], [nggallery id=doe8]
* When GD/WP wants me to upgrade to NextGen 2.1.31, all of my galleries(est 675)
stop showing up.
The only way to get them to reapear has been to reload/overwrite
NextGen 1.9.3
* Is there a function I can add, that allows the old shortcodes to continue to
work?
* **B)**
Around October, the NG stopped functioning and GD tweaked it so that
it worked. I do not know what they did, they don’t have notes listed. But ever
since then instead of being in the WP/Content/Gallery folder, the folders are
being created in the WP Root.. Doe9, Doe8, using the example from above. What
can be done so that they are back inside the Conent/Gallery folder and functioning.
* Thanks, in advance
* [https://wordpress.org/plugins/nextgen-gallery/](https://wordpress.org/plugins/nextgen-gallery/)
Viewing 11 replies - 1 through 11 (of 11 total)
* Plugin Contributor [photocrati](https://wordpress.org/support/users/photocrati/)
* (@photocrati)
* [10 years, 1 month ago](https://wordpress.org/support/topic/two-issues-13/#post-7364755)
* [@packeo](https://wordpress.org/support/users/packeo/) – NextGEN Gallery does
not currently support the use of the gallery slug for the `id` in shortcodes,
you will need to use the gallery ID. There is no current method to change this
functionality in general … it’s something we may look into but it will not be
in the near future.
* As to the issues that appear to have been created by GoDaddy, I cannot say what
they may have done and we may not be able to do anything about it either, but
it could also be as simple as reviewing the settings you have under Gallery >
Other Options > Image Options for the “default” gallery path …
* – Cais.
* Thread Starter [packeo](https://wordpress.org/support/users/packeo/)
* (@packeo)
* [10 years, 1 month ago](https://wordpress.org/support/topic/two-issues-13/#post-7364759)
* I get that gallery [nggallery id=doe9] is also gallery 321 for example, but,
basically what you are saying the 675 posts I’ve made using NextGen, by naming
a gallery and inserting that name in are useless, and I will have to manually
fix all 675?
* Yet, when I go in to a post that I created the old way, and click the new button
to add a gallery, it’s still named doe 9, it inserts and functions perfectly,
yet the short code doesn’t work?
* It simply doesn’t make sense. If it reverted every gallery to 321,322 etc, but
with the names doe9, doe8, etc still in place. It doesn’t.
* I appreciate the response, but I can’t say it helped.
* B)
Yeah I figured you wouldn’t have an idea of what Godaddy did. I looked at
the location you mentioned and it is now set up correctly. The two new posts
I made yesterday are in Gallery/Images but when view the folder via filezilla
they aren’t there. They show up on the site, just not in the folder tree. So
I don’t know.
* Thanks
* Plugin Contributor [photocrati](https://wordpress.org/support/users/photocrati/)
* (@photocrati)
* [10 years ago](https://wordpress.org/support/topic/two-issues-13/#post-7364802)
* [@https](https://wordpress.org/support/users/https/)://wordpress.org/support/
profile/packeo – At the moment, unfortunately, you will need to update those
675 inserted displays … there is just no way around that currently.
* As to these comments:
* > Yet, when I go in to a post that I created the old way, and click the new button
> to add a gallery, it’s still named doe 9, it inserts and functions perfectly,
> yet the short code doesn’t work?
> It simply doesn’t make sense. If it reverted every gallery to 321,322 etc,
> but with the names doe9, doe8, etc still in place. It doesn’t.
* I’m not sure I understand what you are describing … are you referring to the
IGW (“green button”) which is creating an `![]()
` tag placeholder, or something
else?
* As to the file directory / folder structure issue(s), I cannot say what is going
on there but if the displays are working as expected then I would have to work
from the premise that the settings are correct for your site and its configuration.
* Thanks!
* – Cais.
* Thread Starter [packeo](https://wordpress.org/support/users/packeo/)
* (@packeo)
* [10 years ago](https://wordpress.org/support/topic/two-issues-13/#post-7364803)
* 1
I was referring to the green “attach” next gen gallery button to the post
button inside the post (new or edit) dash board.
* It’s the button that opens up the NGG to allow you to select Thumbnails/slide
show etc.
* When I go to the 2nd line “What would you like to display”. I’m typing in Doe9,
doe8,thomas1,jones4, whatever the name of the corresponding gallery that was
previously used as [nggallery id=doe9], [nggallery id=doe8] I felt the need to
name them, so I could tell one for the other as opposed to 321,322,323 as I added
new content to the site.
* I’m sure I’m not alone in using [nggallery id=doe9], [nggallery id=doe8], to
insert galleries, and the fact that I still go in and type in doe9 for it to
come up as opposed to 321,322,323. I simply don’t understand why that function
vanished.
* 2
I feel like I’ve resolved issue two, basically moving the folders that were
outside of the content/gallery folder inside of them, then correcting the route
inside the gallery so that they would show up properly(after, I had to go back
and insert them into the post which is the issue above).
* Hope this image helps explain part 1 better.
[https://67.media.tumblr.com/a84c803af292e59aa28d27b124a22f7c/tumblr_o74gh5mqeW1s2asmmo1_1280.jpg](https://67.media.tumblr.com/a84c803af292e59aa28d27b124a22f7c/tumblr_o74gh5mqeW1s2asmmo1_1280.jpg)
* Thanks
* Plugin Contributor [photocrati](https://wordpress.org/support/users/photocrati/)
* (@photocrati)
* [10 years ago](https://wordpress.org/support/topic/two-issues-13/#post-7364804)
* [@packeo](https://wordpress.org/support/users/packeo/) – The IGW (“green button”)
populates the source field with appropriate items. The ability to type in those
names is part of the auto-complete code we employ there. Using the IGW will create
a `![]()
` tag “placeholder” which NextGEN Gallery uses to reference all of the
settings you use in the IGW inserted display.
* Shortcodes work differently than the IGW. The current versions of NextGEN Gallery
now require the use of the gallery IDs … we have looked into this (although we
have not spent a great deal of time on it) and to change this behavior would
likely require quite extensive time and resources to refactor all of the code
involved. This may happen in a future update where we are considering a shortcode“
generator” but as it is, unfortunately, it will not be anytime soon that we add
this feature set to shortcodes on their own.
* – Cais.
* Thread Starter [packeo](https://wordpress.org/support/users/packeo/)
* (@packeo)
* [10 years ago](https://wordpress.org/support/topic/two-issues-13/#post-7364808)
* Thanks, it’s just frustrating that I’ve used the product for a number of years,
creating 675 galleries, to know that it’s basically useless and only one step
above from having to start over fresh.
* I’m sure I’m not alone.
* Plugin Contributor [photocrati](https://wordpress.org/support/users/photocrati/)
* (@photocrati)
* [10 years ago](https://wordpress.org/support/topic/two-issues-13/#post-7364819)
* [@packeo](https://wordpress.org/support/users/packeo/) – I can appreciate the
frustration this would create and we would much prefer those using our plugin
are using the most current releases of it, we just do not have a “quick fix”
to offer at the moment.
* – Cais.
* Thread Starter [packeo](https://wordpress.org/support/users/packeo/)
* (@packeo)
* [10 years ago](https://wordpress.org/support/topic/two-issues-13/#post-7364820)
* I just don’t see how it made sense to eliminate it to start with.
* Plugin Contributor [photocrati](https://wordpress.org/support/users/photocrati/)
* (@photocrati)
* [10 years ago](https://wordpress.org/support/topic/two-issues-13/#post-7364827)
* [@packeo](https://wordpress.org/support/users/packeo/) – I’m going to continue
to look into this but I still expect at best it will be some time before we could
re-implement this option.
* – Cais.
* Thread Starter [packeo](https://wordpress.org/support/users/packeo/)
* (@packeo)
* [10 years ago](https://wordpress.org/support/topic/two-issues-13/#post-7364830)
* Don’t bother.
I’m 63% into manually editing each post that was disrupted. A
couple hundred more to go.
* I just can’t and won’t understand why it was feasible to remove it when there
has to be a large # of users that name their galleries and inserted them into
posts via that method.
* Plugin Contributor [photocrati](https://wordpress.org/support/users/photocrati/)
* (@photocrati)
* [10 years ago](https://wordpress.org/support/topic/two-issues-13/#post-7364833)
* [@packeo](https://wordpress.org/support/users/packeo/) – Unfortunately, I do
not have an answer for why, and we do not have a reference to the number of users
that chose this alternative method of referencing their galleries by slug versus
the default ID.
* Thanks for the update!
* – Cais.
Viewing 11 replies - 1 through 11 (of 11 total)
The topic ‘Two issues.’ is closed to new replies.
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## Tags
* [Next-Gen](https://wordpress.org/support/topic-tag/next-gen/)
* 11 replies
* 2 participants
* Last reply from: [photocrati](https://wordpress.org/support/users/photocrati/)
* Last activity: [10 years ago](https://wordpress.org/support/topic/two-issues-13/#post-7364833)
* Status: not a support question