Two subscriptions for same user in PayPal

  • bencoates

    (@bencoates)


    11 years, 9 months ago

    Right, so I’ve created a test user.

    That user went from being a Level 1 user at 3.00 GBP per month, they then clicked the option to instead become a Level 2 user at 9.00 GBP per month.

    Problem is, instead of cancelling the 3.00 GBP plan, we now have 2 active plans at the PayPal side, a 3.00 GBP plan and a 9.00 GBP plan running concurrently.

    What am I doing wrong?

    https://ww.wp.xz.cn/plugins/s2member/

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter bencoates

    (@bencoates)

    11 years, 9 months ago

    In addition to this, I’ve now used a “modify subscription” button to downgrade the user back to the 3.00 GBP plan, and I’d expected this to take effect on the month anniversary of the previous subscription (as the user has paid 9.00 GBP already so he should still have access until the period is up) – what’s now happened is the user is back to Level 1 within WordPress, meaning he’s lost his level 2 access already.

    Hopefully someone can point me in the right direction

    Thanks in advance

    KTS915

    (@kts915)

    11 years, 9 months ago

    Do you have your “modify subscription” button on a page that’s only accessible to logged-in users?

Viewing 2 replies - 1 through 2 (of 2 total)

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