Title: Ultimate Member Password_reset_link is missing ‘:’ behind the https Last modified: January 8, 2025 --- # Ultimate Member Password_reset_link is missing ‘:’ behind the https * Resolved [donwebdesign](https://wordpress.org/support/users/donwebdesign/) * (@donwebdesign) * [1 year, 5 months ago](https://wordpress.org/support/topic/ultimate-member-password_reset_link-is-missing-behind-the-https/) * In my Ultimate Member (v.2.9.1) i’m getting the error that the page for resetting the password is not avalible. In the browser i see ‘**https//mywebsite.nl**… en the rest’. I am missing ‘**:**‘ behind the https. The link in de password- reset-email that is sent is giving this error. * Can this be solved? * Greetings, Dick - This topic was modified 1 year, 5 months ago by [donwebdesign](https://wordpress.org/support/users/donwebdesign/). Viewing 8 replies - 1 through 8 (of 8 total) * [missveronica](https://wordpress.org/support/users/missveronicatv/) * (@missveronicatv) * [1 year, 4 months ago](https://wordpress.org/support/topic/ultimate-member-password_reset_link-is-missing-behind-the-https/#post-18233817) * [@donwebdesign](https://wordpress.org/support/users/donwebdesign/) * Post here in the Forum a Text copy of your email template with the resetting link. * The UM email placeholder for the resetting link includes also the `https://` or `http://`. * Thread Starter [donwebdesign](https://wordpress.org/support/users/donwebdesign/) * (@donwebdesign) * [1 year, 4 months ago](https://wordpress.org/support/topic/ultimate-member-password_reset_link-is-missing-behind-the-https/#post-18235058) * ```wp-block-code
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This is how it looks in my email. Its seems te be allright, but in the browser (chrome and Edge) the ':' is missing behind the https/// ``` * [missveronica](https://wordpress.org/support/users/missveronicatv/) * (@missveronicatv) * [1 year, 4 months ago](https://wordpress.org/support/topic/ultimate-member-password_reset_link-is-missing-behind-the-https/#post-18235094) * [@donwebdesign](https://wordpress.org/support/users/donwebdesign/) * Look at your email template if you have an extra `http://` and remove it. * > [http://https://atv-essesteijn.nl/password-reset-2…](http://https://atv-essesteijn.nl/password-reset-2…);.. * Thread Starter [donwebdesign](https://wordpress.org/support/users/donwebdesign/) * (@donwebdesign) * [1 year, 4 months ago](https://wordpress.org/support/topic/ultimate-member-password_reset_link-is-missing-behind-the-https/#post-18235146) * The template is the original one in UM * The link is set in {password_reset_link}. Do you know where i can find this setting? * [missveronica](https://wordpress.org/support/users/missveronicatv/) * (@missveronicatv) * [1 year, 4 months ago](https://wordpress.org/support/topic/ultimate-member-password_reset_link-is-missing-behind-the-https/#post-18235163) * [@donwebdesign](https://wordpress.org/support/users/donwebdesign/) * …/plugins/ultimate-member/includes/core/class-password.php * 689 $placeholders[] = ‘{password_reset_link}’; * Thread Starter [donwebdesign](https://wordpress.org/support/users/donwebdesign/) * (@donwebdesign) * [1 year, 4 months ago](https://wordpress.org/support/topic/ultimate-member-password_reset_link-is-missing-behind-the-https/#post-18238212) * I don’t know how, but my problem seems to be solved. * Thnks for your support… * [daytoma](https://wordpress.org/support/users/daytoma/) * (@daytoma) * [1 year, 4 months ago](https://wordpress.org/support/topic/ultimate-member-password_reset_link-is-missing-behind-the-https/#post-18271066) * Hi I have the same problem I think… I received the password link by email but no working with clic i need delete [http://https://](http://https://) for working correct. Help me please! * [http://https//vendemela.com/password-reset/?act=reset_password&hash=u5Bc3nrODJa04u0k5&login=johan](http://https//vendemela.com/password-reset/?act=reset_password&hash=u5Bc3nrODJa04u0k5&login=johan) - This reply was modified 1 year, 4 months ago by [daytoma](https://wordpress.org/support/users/daytoma/). * [missveronica](https://wordpress.org/support/users/missveronicatv/) * (@missveronicatv) * [1 year, 4 months ago](https://wordpress.org/support/topic/ultimate-member-password_reset_link-is-missing-behind-the-https/#post-18271254) * [@daytoma](https://wordpress.org/support/users/daytoma/) * If you need support then per the Forum guidelines please start your own topic at [https://wordpress.org/support/plugin/ultimate-member/#new-post](https://wordpress.org/support/plugin/ultimate-member/#new-post) * [https://wordpress.org/support/forum-user-guide/faq/#i-have-the-same-problem-can-i-just-reply-to-someone-elses-post-with-me-too](https://wordpress.org/support/forum-user-guide/faq/#i-have-the-same-problem-can-i-just-reply-to-someone-elses-post-with-me-too) Viewing 8 replies - 1 through 8 (of 8 total) The topic ‘Ultimate Member Password_reset_link is missing ‘:’ behind the https’ is closed to new replies. * ![](https://ps.w.org/ultimate-member/assets/icon-256x256.png?rev=3160947) * [Ultimate Member – User Profile, Registration, Login, Member Directory, Content Restriction & Membership Plugin](https://wordpress.org/plugins/ultimate-member/) * [Frequently Asked Questions](https://wordpress.org/plugins/ultimate-member/#faq) * [Support Threads](https://wordpress.org/support/plugin/ultimate-member/) * [Active Topics](https://wordpress.org/support/plugin/ultimate-member/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/ultimate-member/unresolved/) * [Reviews](https://wordpress.org/support/plugin/ultimate-member/reviews/) * 8 replies * 4 participants * Last reply from: [missveronica](https://wordpress.org/support/users/missveronicatv/) * Last activity: [1 year, 4 months ago](https://wordpress.org/support/topic/ultimate-member-password_reset_link-is-missing-behind-the-https/#post-18271254) * Status: resolved