UM Fields don’t update on save | ww.wp.xz.cn

Resolved Bud Manz
(@manzwebdesigns)

1 year ago

When a user tries to update their membership profile info, the data does not persist when you view the page… this is true for all users, at least the ones that I tested. Help!

Viewing 4 replies - 1 through 4 (of 4 total)

missveronica
(@missveronicatv)

1 year ago

@manzwebdesigns

Try to disable any WP plugin or CDN/Web Hosting server caching for the UM pages.

Clear your web browser local cache.

https://docs.ultimatemember.com/article/1595-caching-problems

Thread Starter Bud Manz
(@manzwebdesigns)

1 year ago

@missveronicatv

That didn’t work for me…

missveronica
(@missveronicatv)

1 year ago

@manzwebdesigns

1. Look at your Browser web Console if you have any JavaScript errors.
Mouse right button click, select Inspect then Console in the Menu.

2. Try to do a Theme/Plugin conflict test if your Theme
or another Plugin is causing a conflict with UM.

https://docs.ultimatemember.com/article/96-how-to-do-a-plugin-theme-conflict-test

Plugin Support Yurii
(@yuriinalivaiko)

12 months ago

Hi @manzwebdesigns

This thread has been inactive for a while so we’re going to go ahead and mark it Resolved.

Please feel free to re-open this thread if any other questions come up and we’d be happy to help. 🙂

Regards

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘UM Fields don’t update on save’ is closed to new replies.

4 replies
3 participants
Last reply from: Yurii
Last activity: 12 months ago
Status: resolved