Title: UM forms
Last modified: September 17, 2020

---

# UM forms

 *  Resolved [richardbrown1983](https://wordpress.org/support/users/richardbrown1983/)
 * (@richardbrown1983)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/um-forms/)
 * Hello,
    I am having some issues using the search/filter option within UM. I have
   2 types of profiles one as a customer and one as a tradesman and currently the
   tradesman have to enter lots of info to their profile like industry location 
   etc as part of the registration form. But i want the users to then be able to
   edit that information further down the line so i have also added the same criteria
   to the profile forms.. My issue is 2 fold * Now when users update information
   when they hit update it does nothing * the search/filter does nothing and infact
   does not even display the filter options.
 * Where is the best place to have all the criteria as the registration/profile 
   forms or both?

Viewing 6 replies - 1 through 6 (of 6 total)

 *  [thebeardedguy](https://wordpress.org/support/users/thebeardedguy/)
 * (@thebeardedguy)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/um-forms/#post-13427800)
 * Registration form is different from Profile page.
    Information in Profile will
   only be shown in Profile views.
 * Rest of the question is unclear to me. Filters options are available in Members
   Directory.
 *  Plugin Support [Ultimate Member Support](https://wordpress.org/support/users/ultimatemembersupport/)
 * (@ultimatemembersupport)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/um-forms/#post-13433456)
 * Hi [@thebeardedguy](https://wordpress.org/support/users/thebeardedguy/),
 * Please attach the screenshot of your form and form fields.
    This issue can be
   due to some conflicts with your theme or one of your plugins. Please do a quick
   conflict test by disabling all plugins except Ultimate member and switch to the
   default theme and see if this issue goes away.
 * Regards.
 *  Thread Starter [richardbrown1983](https://wordpress.org/support/users/richardbrown1983/)
 * (@richardbrown1983)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/um-forms/#post-13440530)
 * Thanks for your message
    Attached is a screen shot of the profile form i actually
   stripped the registration form down to try to identify a conflict. But before
   the search used to work fine then once i tried to add the same criteria into 
   the profile to allow them to change it it has since broken In an effort to try
   and answer beardedguy’s question, i initially had the criteria in the registration
   form for age, location, body type, hair colour etc etc lots of which can and 
   will change. I therefor wanted to allow the member the ability to update their
   profile when they change their hair colour for example. At the initial stage 
   where criteria was entered at the registration stage the search feature was fine,
   but when i tried to build the profile forms to include the same criteria i.e.
   hair colour using the same Meta Key name it began to fail. So now it is at the
   stage where if you update an aspect of the profile i.e. hair colour hit submit
   it does nothing and equally when i go to the members directory search page no
   filters show up despite being configured.
 * unable to add attachment – tempted to delete the plugin and just start over with
   some testing before building the forms up..
    -  This reply was modified 5 years, 8 months ago by [richardbrown1983](https://wordpress.org/support/users/richardbrown1983/).
 *  Thread Starter [richardbrown1983](https://wordpress.org/support/users/richardbrown1983/)
 * (@richardbrown1983)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/um-forms/#post-13440566)
 * Ultimately is it possible to have the same information in the registration form
   accessible and editable in the profile form? Which i can then allow for the built
   in search and filter ability..
    Or should i just have the registration form be
   basic username, password, email and then have the additional information completed
   on the profile form?
 *  Thread Starter [richardbrown1983](https://wordpress.org/support/users/richardbrown1983/)
 * (@richardbrown1983)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/um-forms/#post-13470915)
 * Hi Guys,
    Sorry to chase but could do with some help here, do we even need a 
   profile form or is the registration enough? Also one more questions sorry, could
   people that are not logged in and have no accounts message members?
 *  Plugin Contributor [Champ Camba](https://wordpress.org/support/users/champsupertramp/)
 * (@champsupertramp)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/um-forms/#post-13729726)
 * Hi [@richardbrown1983](https://wordpress.org/support/users/richardbrown1983/)
 * Sorry for the late response.
 *     ```
       Ultimately is it possible to have the same information in the registration form accessible and editable in the profile form? Which i can then allow for the built in search and filter ability..
       Or should i just have the registration form be basic username, password, email and then have the additional information completed on the profile form?
       ```
   
 * Yes, you can add fields in the Profile Form so users can continue adding their
   details as a good User Experience. Adding some fields in the Registration form
   will keep your potential users bored known as a Bad User Experience.
 * Feel free to re-open this thread by changing the Topic Status to “Not Resolved”
   so we can get back to you.
 * Regards,
    -  This reply was modified 5 years, 6 months ago by [Champ Camba](https://wordpress.org/support/users/champsupertramp/).

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘UM forms’ is closed to new replies.

 * ![](https://ps.w.org/ultimate-member/assets/icon-256x256.png?rev=3160947)
 * [Ultimate Member – User Profile, Registration, Login, Member Directory, Content Restriction & Membership Plugin](https://wordpress.org/plugins/ultimate-member/)
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 * [Support Threads](https://wordpress.org/support/plugin/ultimate-member/)
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## Tags

 * [MySQL](https://wordpress.org/support/topic-tag/mysql/)
 * [php](https://wordpress.org/support/topic-tag/php/)

 * 6 replies
 * 4 participants
 * Last reply from: [Champ Camba](https://wordpress.org/support/users/champsupertramp/)
 * Last activity: [5 years, 6 months ago](https://wordpress.org/support/topic/um-forms/#post-13729726)
 * Status: resolved