@wesmed
Have the users switched their browsers to “Desktop View”?
Thread Starter
wesmed
(@wesmed)
@missveronicatv
No, users have not switched to desktop view
@wesmed
Do you have any mobile browser log entries you can post here in the Forum?
Thread Starter
wesmed
(@wesmed)
@missveronicatv
This is what I found in the um-browser-detection-log.html but I’m not really sure what this means…
<div>17:35:36, user_id=1, mobile=?0, agent=Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/139.0.0.0 Safari/537.36</div><div>18:05:54, user_id=1, mobile=?0, agent=Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/139.0.0.0 Safari/537.36</div><div>18:08:04, user_id=1, mobile=?0, agent=Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/139.0.0.0 Safari/537.36</div><div>18:08:59, user_id=1, mobile=?0, agent=Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/139.0.0.0 Safari/537.36</div><div>18:18:15, user_id=1, mobile=?0, agent=Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/139.0.0.0 Safari/537.36</div><div>18:19:27, user_id=1, mobile=?0, agent=Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/139.0.0.0 Safari/537.36</div><div>18:29:43, user_id=1, mobile=?0, agent=Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/139.0.0.0 Safari/537.36</div><div>18:48:39, user_id=0, agent=Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:142.0) Gecko/20100101 Firefox/142.0</div><div>20:22:54, user_id=0, agent=Mozilla/5.0 (Macintosh; Intel Mac OS X 10_11_1) AppleWebKit/601.2.4 (KHTML, like Gecko) Version/9.0.1 Safari/601.2.4 facebookexternalhit/1.1 Facebot Twitterbot/1.0</div><div>21:07:37, user_id=0, agent=Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; bingbot/2.0; +http://www.bing.com/bingbot.htm) Chrome/116.0.1938.76 Safari/537.36</div><div>01:47:12, user_id=0, agent=Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; Amazonbot/0.1; +https://developer.amazon.com/support/amazonbot) Chrome/119.0.6045.214 Safari/537.36</div>
@wesmed
I have tried to reproduce this issue with Android and several browsers without success.
Which phones/tablets and browsers are having these issues?
Hi @wesmed
This thread has been inactive for a while so we’re going to go ahead and mark it Resolved.
Please feel free to re-open this thread if any other questions come up and we’d be happy to help. 🙂
Regards
Thread Starter
wesmed
(@wesmed)
@missveronicatv
Sorry for the delay; I’ve been traveling. I’m encountering these issues on iPhone 16, iPhone 14, PC laptop, MacBook, and PC desktop, and I’ve tried using Chrome, Safari, Firefox, and Bing. I’d be curious to know how it’s being displayed on your end, but for me, I’m seeing:
Mobile directory layout
- Map is displayed at 100% width of screen (which is good)
- Filters are not visible at all
- Profiles are displayed at 100% width of screen, below the map (which is good)
Desktop directory layout
- The map and filters are both displayed to the left of the profiles (filters to the left of the profile is good, but map on the left not)
- Map and filters are the same with (~25% of screen)
Could it be because the modified UM Members Directory Left Filter Box members.php template is using table-cell, table-row, table, etc., instead of flex? To reiterate, what I’m trying to achieve is for the map to display 100% width above the profiles and filters, and below the map, the filters to be displayed to the left of the profiles.
Thank you again for your patience and assistance!!!
@wesmed
If you are using a map from the paid UM extension “User Locations”
I can not make any conflict tests with the filter layouts by the Forum guidelines:
https://ww.wp.xz.cn/support/guidelines/#do-not-post-about-commercial-products