Unable to Access HR Module

  • Resolved izlan

    (@izlan)


    1 year, 4 months ago

    Hi there,

    I just want to raise this issue that I’m facing. Currently I’m logging into my website as the sole admin user, but unfortunately I cannot access the HR module (or any other module) in WP ERP. It shows the error as in the image below. Appreciate your help regarding this.

    EDIT: I have also checked in the User section that I have the capabilities. But when I tick the HR module and save, it refreshes so that it shows that it is unticked.

    • This topic was modified 1 year, 4 months ago by izlan.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Md. Tanvir Chowdhury

    (@tanvir101)

    1 year, 4 months ago

    Hi @izlan,

    Appreciate your response.
    The issue appears to be with the permissions not properly saving for the HR module. One thing to check is whether there are any conflicting plugins or theme settings that might be blocking the changes.
    It may also help to clear the browser cache or try in an incognito window. As the admin capabilities are already set, maybe try disabling and re-enabling the plugin, or even reinstalling WP ERP. If possible, check the server logs for additional error details.

    If not fixed, contact us so we can investigate further to find out the root cause.
    Looking forward to your earlier response.

    izlan24

    (@izlan24)

    1 year, 4 months ago

    Hello @tanvir101 ,

    Appreciate your prompt response regarding this matter. I have tried deactivating all other plugins and just activating WP ERP, but that didn’t resolve the issue. Creating other admins also didn’t help. But fortunately, after deleting the plugin and reactivating it, it did the job. Not sure what the actual problem was, but thanks for the suggestion. Issue is now resolved.

    Md. Tanvir Chowdhury

    (@tanvir101)

    1 year, 2 months ago

    Hi @izlan24
    Glad to hear the issue is resolved.
    As the issue is fixed, I am closing this thread as resolved for now.
    You can create another thread if you have any queries to share.

    Feel free to contact us if you need any further guidance. Appreciate your cooperation and kind gesture.

Viewing 3 replies - 1 through 3 (of 3 total)

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