Unable to Export

When trying to export users after choosing options and clicking download I am taken to another screen with the info below. I receive no error messages of any kind its just like nothing happens. I have used this plugin many times on other websites and it always works flawlessly. Cna’y figure out why on this one website nothing happens.

Import

If you have posts or comments in another system, WordPress can import those into this site. To get started, choose a system to import from below:

The page I need help with: [log in to see the link]