unable to print or download invoice from mobile device

  • Resolved legalaffair

    (@legalaffair)


    7 months, 1 week ago

    Hi

    I am not able to download or print packing label of pdf invoice from android mobile device. when i try to print i am getting “there was a problem printing the page” error

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support WebToffee Support

    (@webtoffeesupport)

    7 months ago

    Hi @legalaffair,

    Thanks for reaching out.

    Kindly ensure that you are using the latest version of the plugin 4.8.3, on your site. Additionally, please share the following details to help us better understand your system environment:

    • WooCommerce system status report (WooCommerce > Status > System status > Get system report)
    • Screen recording displaying the issue.

    Kindly mask any user-sensitive information when sharing the details requested above. You may share the details via this link if you have any privacy concerns.

    Plugin Support WebToffee Support

    (@webtoffeesupport)

    6 months, 3 weeks ago

    Hi @legalaffair,

    This thread has been inactive for a bit, so we are going to mark it as Resolved now. Please feel free to open a new thread or follow-up if you have any further questions or still need help.

Viewing 2 replies - 1 through 2 (of 2 total)

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