Unable to restore using UpdraftPlus

  • Resolved paulj1x

    (@paulj1x)


    2 years, 4 months ago

    Hi, I’m unable to restore my website using UpdraftPlus. I created the backup with the default settings (local copy). When I try to restore I get the following. I let this run for about 18 hours and it made no progress. This is a small website.

    UpdraftPlus Restoration — Restore files from: Dec 31, 2023 22:28
    Retrieving (if necessary) and preparing backup files…

Downloading backup files if needed
    Download plugins (Dec 31, 2023 22:28):
    plugins:
    This file does not exist locally, and there is no remote storage for this file.
    No local copy present.
    Download themes (Dec 31, 2023 22:28):
    themes:
    This file does not exist locally, and there is no remote storage for this file.
    No local copy present.
    Download uploads (Dec 31, 2023 22:28):
    uploads:
    This file does not exist locally, and there is no remote storage for this file.
    No local copy present.
    Download mu-plugins (Dec 31, 2023 22:28):
    mu-plugins:
    This file does not exist locally, and there is no remote storage for this file.
    No local copy present.
    Download others (Dec 31, 2023 22:28):
    others:
    This file does not exist locally, and there is no remote storage for this file.
    No local copy present.
    Download db (Dec 31, 2023 22:28):
    db:
    This file does not exist locally, and there is no remote storage for this file.
    No local copy present.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor bcrodua

    (@bcrodua)

    2 years, 4 months ago

    Hi,

    It appears that the backup you are trying to restore no longer exists. Can you click on the “Rescan local storage” link to refresh your backup list?

    Thanks,
    Bryle

    Thread Starter paulj1x

    (@paulj1x)

    2 years, 4 months ago

    Thanks, Bryle,

    I clicked on the “Rescan local storage” link, it came back with the same two backups, trying to restore either of these comes back with the same messages as above.

    Thread Starter paulj1x

    (@paulj1x)

    2 years, 3 months ago

    Thanks, yes, and you can see from the original post that it tries to start the restoration, but never finds the files.

    Plugin Support vupdraft

    (@vupdraft)

    2 years, 3 months ago

    Do you see the folders int he wp-content/updraft directory of your site, if not can an you either upload the backup to the backup/restore tab or upload the files to the wp-content/uprdaft directory of your site via FTP

Viewing 4 replies - 1 through 4 (of 4 total)

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